Microsoft 360
Scott Campbell
Flint
Summary
Organized Customer Service Rep with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
21
21
years of professional experience
Work History
Tax Preparer
HR Block
11.2024 - 04.2025
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Auto Detailer
Self-employeed
01.2004 - 04.2025
- Washed cars and trucks daily for auto dealership.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
Tax Preparer
HR Block
01.2024 - 04.2024
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Tax Preparer
TurboTax
01.2023 - 04.2023
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Tax Preparer
Ash Tax Solutions
01.2021 - 04.2022
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Tax Preparer
Taxes and More
01.2015 - 04.2020
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
Education
MBA - Finance
Baker College
Flint, MI06-2012
Skills
- Automotive detailing
- High-pressure washing
- Interior detailing proficiency
- Engine bay detailing
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
- Relationship building
- Tax return preparation
- Client communication
- Verbal/written communication
Accomplishments
- Improved team efficiency by implementing key process adjustments.
- Achieved numerous recommendations from highly satisfied clients.
- Worked with clients to prepare individual tax, gift tax and estate tax returns.
- Grew business through word of mouth referrals and focusing on quality tax preparation.
- Completed more than 225 individual tax returns during 2025 tax season.
Certification
- TaxSpecialist, HR Block - 20225
- Senior Tax Specialist, HR Block - 2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hours401k matchPaid time offHealthcare benefitsTeam Building / Company RetreatsQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Drake TaxSoftware
Quickbooks
Interests
NASCAR
College Football
Family
Languages
English
Full Professional
Timeline
Tax Preparer
HR Block
11.2024 - 04.2025
Tax Preparer
HR Block
01.2024 - 04.2024
Tax Preparer
TurboTax
01.2023 - 04.2023
Tax Preparer
Ash Tax Solutions
01.2021 - 04.2022
Tax Preparer
Taxes and More
01.2015 - 04.2020
Auto Detailer
Self-employeed
01.2004 - 04.2025
MBA - Finance
Baker College
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