Wendy Carne
Maricopa ,AZ
Summary
Proven leader in operational efficiency and team development, I significantly enhanced performance at UPS by implementing Six Sigma methodologies and fostering strong labor relations. Expert in warehouse management and cost reduction, my strategies resulted in a notable increase in productivity and operational accuracy, demonstrating a commitment to excellence and continuous improvement.
Overview
21
21
years of professional experience
Work History
Preload Operations Supervisor
UPS
10.2022 - 05.2024
- Created and implemented strategies for improving operational efficiency and accuracy.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Managed staff hiring, training and supervision.
- Kept accurate and detailed records of personnel progress and productivity.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw loading and unloading of packages in warehouse.
Distribution Supervisor II
UPS Global Supply Chain Solutions
09.2020 - 10.2022
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Documented safety action plans, quality initiatives and team performance into computer system.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Air Ramp Supervisor
UPS
03.2019 - 10.2020
- Supervised and coordinated ground crews loading, unloading and securing aircraft cargo.
- Maintained team and operational compliance with all safety regulations.
- Strengthened team operations by refocusing training, optimizing performance and maximizing efficiency.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Completed cargo manifests and flight paperwork for proper luggage and flight tracking.
- Guided aircraft into and out of parking positions using hand signals.
Safety Supervisor
UPS
04.2012 - 03.2019
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
- Completed workplace safety and hazard inspections.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Communicated safety performance and progress to management and employees to provide up to date information.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Package Center Supervisor
UPS
11.2005 - 04.2012
- Followed verbal and written instructions to properly move and ship products.
- Communicated with managers about delays or other issues with shipments.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Supervised team of drivers, laborers and material movers to efficiently complete tasks.
- Handled day-to-day shipping and receiving overseeing more than 8000 packages per day.
- Worked closely with customers and drivers to resolve customer concerns with deliveries and pickups,
- Built strong relationships with customers and vendors through excellent customer service.
Night Supervisor
Calaveras Laundry
01.2003 - 11.2005
- Observed each team member to carry out duties and provided constructive criticism.
- Organized evening meetings to set operations for following day and next shift crew.
- Trained staff members to perform inventory management, customer service and maintenance.
- Coordinated with production managers, monitoring material movement in and out of facility.
Education
No Degree - Dental Assisting
Andon College
Stockton, CA06.1989
No Degree - Business Management
San Joaquin Delta College
Stockton, CA10.1985
Skills
- Operations Management
- Warehouse Management
- Labor Relations
- Key Performance Indicators
- Shipping and receiving
- Standard Operating Procedures
- Space Utilization
- Transportation Management
- Six Sigma Methodologies
- Waste Reduction
- Performance monitoring
- Asset Management
- Shipping coordination
- Lean principles
- Demand forecasting
- Forklift Operation
- Shipment Processing
- Warehouse Operations
- Stock replenishment
- Expense Control
- Cost Reduction
Timeline
Preload Operations Supervisor
UPS
10.2022 - 05.2024
Distribution Supervisor II
UPS Global Supply Chain Solutions
09.2020 - 10.2022
Air Ramp Supervisor
UPS
03.2019 - 10.2020
Safety Supervisor
UPS
04.2012 - 03.2019
Package Center Supervisor
UPS
11.2005 - 04.2012
Night Supervisor
Calaveras Laundry
01.2003 - 11.2005
No Degree - Dental Assisting
Andon College
No Degree - Business Management
San Joaquin Delta College
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