Scott Cole
Hamilton,OH
Overview
23
23
years of professional experience
Work History
Commercial Lines Underwriter
Cincinnati Insurance Companies
02.2019 - 06.2026
- Managed a defined book of business across a multistate geographic territory, partnering with multiple independent insurance agencies to drive growth
- Fostered high-trust relationships with independent agents by leveraging rapport to secure mutually beneficial negotiations and to elevate the agency experience
- Serviced renewal accounts through investigative research on policy holder risk factors, loss trends, claim history and financial metrics to identify hidden liabilities and ensure accurate pricing
- Handpicked by leadership as a job coach to mentor and train newly hired underwriters
- Appointed as the Commercial Lines Liaison with the Michigan Department of Insurance and Financial Services Fraud Prevention Unit to identify and mitigate fraudulent activities
- Chosen to participate on the Endorsement Automation Pilot Team to evaluate, test, and implement new technologies to streamline workflow efficiency
Social Services Worker - Ongoing Adoption Worker
Butler County Children Services
02.2008 - 09.2018
- Responded to high priority reports of child abuse and neglect initiating risk assessments to determine the safety and well-being of children
- Monitored a specialized caseload of at-risk youth in both transitional foster care and foster-to-adopt placements
- Coordinated with Juvenile Court personnel, law enforcement, school officials, medical providers and legal counsel to ensure child safety compliance
- Drafted and secured emergency ex parte orders and temporary custody motions by translating law enforcement and social work evidence into actionable legal documents
- Prepared and presented detailed case summaries for official court proceedings including review hearings and trials at Juvenile Court
- Participated in crisis intervention counseling with families and at-risk-children
- Assumed supervisory responsibilities during the unit supervisor's absence, managing daily operations
Juvenile Probation Officer
Butler County Juvenile Court
09.2003 - 01.2008
- Investigated offender history, background and environment to prepare case recommendations for Juvenile Court Judges and Magistrates
- Managed caseload of juvenile offenders, ensuring compliance with court orders and facilitating rehabilitation.
- Guided juveniles and families in understanding and fulfilling court-ordered probation requirements, enhancing compliance and support.
- Collaborated with assistant prosecutors, defense counsel and law enforcement to monitor juvenile offenders
Education
Bachelor of Science - Police Administration
Eastern Kentucky University
Richmond, KY05-2003
Associate in Insurance - (AINS)
The Institutes
Malvern, PA12-2022
Skills
- Case management
- Legal Experience
- Communication
- Teamwork
- Mentoring and training
- Relationship building
Timeline
Commercial Lines Underwriter
Cincinnati Insurance Companies
02.2019 - 06.2026
Social Services Worker - Ongoing Adoption Worker
Butler County Children Services
02.2008 - 09.2018
Juvenile Probation Officer
Butler County Juvenile Court
09.2003 - 01.2008
Bachelor of Science - Police Administration
Eastern Kentucky University
Associate in Insurance - (AINS)
The Institutes