Scott Cook
Ephrata
Summary
Dynamic Control Room Supervisor at Securitas USA with proven expertise in incident reporting and emergency procedure implementation. Enhanced team collaboration and reduced response times through effective communication protocols. Skilled in multitasking and problem-solving, committed to fostering a safe environment while leading teams to success in high-pressure situations.
Overview
36
36
years of professional experience
Work History
Control Room Supervisor
Securitas USA
03.2023 - Current
- Executed successful emergency drills, enhancing staff preparedness for real-life situations requiring rapid response times.
- Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
- Reduced response times for emergency situations with effective communication protocols.
- Identified and reported suspicious activity to prevent security incidents.
- Prepared and monitored communication and security systems to supplement security essentials.
- Monitored CCTV systems to identify and respond to security breaches, improving overall security response times.
- Monitored personnel access and maintained accurate security records.
Firefighter/EMT-Basic
Grant County Fire District #3
01.2001 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
- Assisted in wildfire suppression efforts by coordinating with local, state, and federal agencies to establish containment lines and protect threatened structures.
- Collaborated with other emergency responders on scene to establish adequate fire suppression.
- Participated in post-incident analyses to identify areas for improvement in departmental policies and procedures.
Circulation Manager
Grant County Journal
06.1989 - 06.2023
- Collaborated with other departments on cross-functional projects for enhanced organizational synergy and productivity gains.
- Managed a team of staff members for efficient daily operations and high customer satisfaction rates.
- Hired teenagers to give them good work ethics and rewarding them with good jobs.
- Managed collections of print and electronic data for public and private access via reference and borrowing.
Yahoo! Data Center Operations Tech
Yahoo!
04.2007 - 04.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
Education
No Degree - Incident Safety Management
National Fire Academy
Emmitsburg, MD02-2015
High School Diploma -
Ephrata High School
Ephrata, WA06-1989
Skills
- Incident reporting
- Procedure adherence
- Process monitoring
- Control room operations
- Teamwork
- Radiation safety protocols
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking
- Clear communication
- Team leadership
- Active listening
- Emergency procedure implementation
- Self motivation
- Alarm response
- Control panel operation
Timeline
Control Room Supervisor
Securitas USA
03.2023 - Current
Yahoo! Data Center Operations Tech
Yahoo!
04.2007 - 04.2008
Firefighter/EMT-Basic
Grant County Fire District #3
01.2001 - Current
Circulation Manager
Grant County Journal
06.1989 - 06.2023
No Degree - Incident Safety Management
National Fire Academy
High School Diploma -
Ephrata High School
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