Summary
Overview
Work History
Education
Skills
Timeline
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Scott David

Cedar Rapids

Summary

Dynamic and results-driven professional with strong leadership skills honed at Walmart. Proven track record in enhancing employee engagement and streamlining operations, while effectively managing teams. Recognized for implementing successful customer satisfaction initiatives and maintaining high safety standards. Expertise in scheduling and problem-solving ensures efficient workflow and team motivation.

Overview

11
11
years of professional experience

Work History

Overnight Team Lead

Walmart
04.2019 - Current
  • Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
  • Supported company initiatives related to sustainability efforts, waste reduction programs, or energy conservation measures on-site during the night shift.
  • Enhanced employee retention through supportive leadership and prioritizing open communication channels.
  • Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.

Support Manager

Walmart
06.2016 - 04.2019
  • Managed daily operations to ensure smooth functioning of the support department.
  • Monitored employee and customer interactions to assess quality of service.
  • Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
  • Developed and maintained relationships with customers to enhance customer satisfaction.

Maintenance Supervisor

Walmart
08.2014 - 06.2016
  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised 5 employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.

Education

No Degree -

Ashford University
Anamosa

Skills

  • Team motivation
  • Scheduling expertise
  • Strong leadership
  • Employee engagement
  • Problem-solving
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Team leadership

Timeline

Overnight Team Lead

Walmart
04.2019 - Current

Support Manager

Walmart
06.2016 - 04.2019

Maintenance Supervisor

Walmart
08.2014 - 06.2016

No Degree -

Ashford University

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Scott David