Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Dawson

Chillicothe,Ohio

Summary

Passionate about promoting team satisfaction by delivering quality service and unparalleled support. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Amazon Process Assistant

Amazon Fulfillment Center
West Jefferson, OH
10.2023 - Current
  • Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
  • Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
  • Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
  • Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
  • Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
  • Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
  • Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
  • Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.

Amazon Fulfillment Associate T1

Amazon Warehouse
West Jefferson, OH
05.2023 - 10.2023
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Been trained as Water Spider, Tote Runner, and Process Guide.

Utility Worker

Bellisio Foods, Temp
Jackson, OH
02.2023 - 04.2023
  • Loading and off-loading manufacturing machines
  • Used pallet jack to transport and record precious raw ingredients and other materials including food and trash waste and weight to and from designated
  • FDA Good Manufacturing Principles (GMPs)
  • OSHA Lockout/Tagout (LOTO) trained
  • Industry SQF Food Safety Code for Manufacturing
  • Ensured area is clean and free of debris or hazards i.e., general housekeeping
  • Serve as back-up for operator when needed
  • Report unsafe acts, conditions, and/or injuries
  • Report observations of any adverse food safety and food quality conditions
  • Complete light administrative compliance paperwork.

Disability

Social Security
Chillicothe, OH
04.2017 - 12.2022

Independent Contractor

Various
05.2020 - 12.2022
  • Deliveries for Door Dash, Instacart, &, Spark
  • Driving a vehicle to deliver food or other items to customers in a specific location
  • Communicating with dispatchers regarding delivery details such as drop-off points, addresses, phone numbers, and names of customers
  • Gathering payment from customers for their orders
  • Maintaining cleanliness of vehicle and checking fluid levels during each shift
  • Following all traffic laws to ensure safety while driving
  • Keeping records of deliveries made each day, including mileage and time spent in transit
  • Delivering food by walking to customers’ homes or businesses, carrying bags of food, and ringing doorbells to announce their arrival
  • Talking with customers to answer questions, accept orders, and

Habilitation Specialist 2

Frontier Community Services
Chillicothe, OH
04.2017 - 12.2022
  • Wrote case notes and documented incidents involving clients.
  • Took clients out into community on regular basis and maintained close supervision during outings.
  • Delivered physical and programmatic aid to clients.
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Delivered training needs, behavior management and communication to support goal plans.
  • Transported residents to and from appointments and other activities to encourage mobility.
  • Noted client responses and results to facilitate interventions and assessment through proper documentation.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.
  • Developed resident activities and programming to encourage new skills and maintain present skills.
  • Instructed and reinforced target outcomes to help individuals achieve goals.

Student Assistant

Ohio University - Chillicothe
Chillicothe, Ohio
03.2009 - 06.2009
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Repaired cut cable of various sizes and worked with color-coded wires and cables.
  • Followed standards and procedures to maintain safe work environment.
  • Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
  • Installed and maintained systems and analyzed users' needs.
  • Gained strong leadership skills by managing projects from start to finish.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Ordered and stocked office supplies to maintain available resources.

Central Processing Technician

Ohio University
Chillicothe, OH
08.2008 - 10.2008
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Greeted guests in with friendliness and professionalism.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Offered technical support and troubleshot issues to enhance office productivity.
  • Monitored and ordered supplies and materials to keep office well stocked.


Associate

Rockin' Fish Cafe
Chillicothe, OH
06.2006 - 02.2007
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
  • Monitored food temperatures to comply with safety regulations.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Various Organizations

FCCLA & United Methodist Church
Columbus, OH
09.2006 - Current

Currently still provide services with FCCLA and the United Methodist Church.

  • Currently still serve as chair of FCCLA National Programs in Action.
  • Former Ohio FCCLA Alumni Director
  • Currently still give presentations and workshops for FCCLA
  • Served 4 years as UMC Young Adult Program Dean.
  • Served 2 years as UMC Asbury Summer Camp Director
  • Self-motivated, with a strong sense of personal responsibility.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Streamlined communication between staff members, which led to increased efficiency and better collaboration during daily camp operations.
  • Evaluated employee performance regularly and provided constructive feedback, leading to continuous professional development among staff members.
  • Optimized learning outcomes by leveraging multimedia tools and resources during presentations.
  • Generated positive attendee feedback through the delivery of engaging, informative, and well-structured workshops.
  • Expanded workshop offerings by researching emerging trends and best practices within targeted sectors.
  • Demonstrated adaptability as a Workshop Presenter by successfully delivering presentations both in-person and through various virtual platforms.
  • Maximized attendee participation by designing thought-provoking prompts that facilitated critical thinking about presented material.

Education

High School Diploma -

Adena High School
Frankfort, OH
09.2003 - 05.2006

Skills

    Patient Care

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Timeline

Amazon Process Assistant

Amazon Fulfillment Center
10.2023 - Current

Amazon Fulfillment Associate T1

Amazon Warehouse
05.2023 - 10.2023

Utility Worker

Bellisio Foods, Temp
02.2023 - 04.2023

Independent Contractor

Various
05.2020 - 12.2022

Disability

Social Security
04.2017 - 12.2022

Habilitation Specialist 2

Frontier Community Services
04.2017 - 12.2022

Student Assistant

Ohio University - Chillicothe
03.2009 - 06.2009

Central Processing Technician

Ohio University
08.2008 - 10.2008

Various Organizations

FCCLA & United Methodist Church
09.2006 - Current

Associate

Rockin' Fish Cafe
06.2006 - 02.2007

High School Diploma -

Adena High School
09.2003 - 05.2006
Scott Dawson