Summary
Overview
Work History
Education
Skills
Virtual Customer Service - Responsibilities
Volunteer Experience
References
Affiliations
Languages
Timeline
Generic

Scott Dewees

New York City,NY

Summary

Looking for employment with growth potential in a quality organization.

I'm a quick learner who is flexible, friendly, hardworking, and very responsible. I'm seeking a position that will allow personal growth and stability. Understand the importance of maintaining a professional environment with team members and management. I am a person who would be an asset and provide quality service for all organizations. I look forward to a new and interesting career opportunity in which I can use my effectiveness and efficiency to produce positive results. Hardworking and enthusiastic servesafe employee trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.

Overview

7
7
years of professional experience

Work History

AHRC Culinary Program Kitchen Trainee

New York
2023.03 - Current
  • Cooked different dishes, Pastas, pies, and used cutting utensils
  • Experienced cleaning, and sanitizing of culinary tools and equipment
  • Experienced preparation and cooking of fruits, vegetables, meats, poultry, and fish.

Customer Service Representative

HSS
2020.05 - 2023.11
  • Assisted customers in navigating the company website and placing online orders, improving overall user experience.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Investigated and resolved customer inquiries and complaints quickly.

CVS PHARMACY

NY
2018.10 - 2020.02
  • Work in every position in the Pharmacy, based on need, sometimes switching mid shift
  • Presented daily specials to tables, and sold customers on popular CVS CARE options, contributing to a rise in CVS care in 2019
  • Informed Customers CVS Care/Protocols
  • Communicated well with Team members in order to build a work friendly environment
  • Trained new team members on CVS PHARMACY protocols and mentor closely to improve performance
  • Setting up and packing in for opening and closing shifts

INTERN RECEPTIONIST

NY 10110
2016.09 - 2017.10
  • Opening vehicle doors
  • Hailing taxis
  • Using an umbrella to keep guests dry when arriving and departing
  • Answering questions from visitors
  • Providing directions to local attractions and informative facts
  • Helping elderly or less able people
  • Enforce a venue dress code
  • Maintain orderly queues
  • Ensure doorways are kept clear
  • Support security personnel, observing visitors and reporting any incidents
  • Close down and lock up venues at the end of the evening.

Education

Associates Degree -

The College of Staten Island

BBA - Business

University of Maryland - Baltimore County
Baltimore, MD
08.2027

High School Diploma -

The High school of Fashion Industries
Manhattan, NY
01.2019

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Guest Relations Management
  • Verbal and written communication
  • Basic Recordkeeping
  • Contract Development
  • Netsuite ERP
  • Team building

Virtual Customer Service - Responsibilities

  • Individual responsibility and trustworthiness is a prerequisite.
  • Proactive and natural with capacity to expect necessities and prerequisites with negligible course.
  • Certifiable involvement with working independently and in a high-pressure climate.
  • Prudent and cautious with a full grown and proficient demeanor.
  • Solid subsequent abilities with superb precision and meticulousness.
  • Need to get moving to fulfill time constraints and drive expectations.
  • Dedicated, quick to learn and be tested.
  • High level relational abilities and the capacity to assemble associations with all inside and outside accomplices including other EA colleagues.
  • Capable in applying and seeing all interior frameworks, Microsoft frameworks, strategies, i.e., On-line travel booking apparatus, HR frameworks, cost administration frameworks, purchasing frameworks, intranet are useful.
  • Show devoted way to deal with critical thinking serious areas of strength for with making capacities.
  • Interest, innovativeness, and a craving to have a good time!

Volunteer Experience

Fundraiser/ Food giveaway (Every Christmas), Packaged a mixed variety of foods and disposed it to the homeless, Collected a total of 285 clothes, shoes and accessories for the giveaway., Comforted and conversed with the homeless people to hear their stories., Shadowed rheumatologist

References

Available upon request and narrative portray me an"analytical creative"

Affiliations

  • Ceo club
  • NYCcares
  • Vary dog shelters

Languages

Italian
Elementary
French
Limited Working

Timeline

AHRC Culinary Program Kitchen Trainee

New York
2023.03 - Current

Customer Service Representative

HSS
2020.05 - 2023.11

CVS PHARMACY

NY
2018.10 - 2020.02

INTERN RECEPTIONIST

NY 10110
2016.09 - 2017.10

Associates Degree -

The College of Staten Island

BBA - Business

University of Maryland - Baltimore County

High School Diploma -

The High school of Fashion Industries
Scott Dewees