Summary
Overview
Work History
Education
Skills
Gardening
Timeline
Generic

Scott Gammons

Glendale,AZ

Summary

Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Open to learning a new skill. Authorized to work for any employer in the US.

Overview

14
14
years of professional experience

Work History

Command Center Agent

MTM Formally Know As Veyo Logistics
02.2020 - 05.2023


  • Displayed critical thinking skills and decisive judgment and worked with minimal supervision.
  • For confidentiality purposes, verified and updated patient account information following contact.
  • Communicated with customers via email and instant messaging to address client needs during excessively busy periods.
  • Worked with third party operators to schedule transport for non emergency appointments based on availability and length of procedures.
  • Educated patients on details of upcoming appointments to avoid delays in providing service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.

Manage/server/bartender/Line Cook/Prep Cook/Dishwasher

Kimmyz on Greenway
09.2009 - 10.2019
  • Kimmyz on Greenway is my families owned bar and grill so my position varied.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Driver

Techniprint
10.2016 - 07.2017
  • Delivered items such as billboards,blue prints,signs. etc. to customers.
  • Great customer service skills.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Obtained signatures from customers upon delivery of goods.

Server/Food Runner

The Cheesecake Factory
10.2011 - 10.2012
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Diploma -

Cactus High School
Glendale, AZ
05.2009

Skills

  • Cash Handling
  • Resolving Issues
  • POS Systems and Ordering Platforms
  • Product Knowledge
  • Customer Service
  • Safe Driving Techniques
  • Valid Driver's License
  • Heavy Lifting
  • Sales Techniques
  • Menu Presentation

Gardening

I recently starting getting a green thumb and started growing some fruits and veggies in my garden. Its been a fun experience so far looking to gain more knowledge in the hobby.

Timeline

Command Center Agent

MTM Formally Know As Veyo Logistics
02.2020 - 05.2023

Driver

Techniprint
10.2016 - 07.2017

Server/Food Runner

The Cheesecake Factory
10.2011 - 10.2012

Manage/server/bartender/Line Cook/Prep Cook/Dishwasher

Kimmyz on Greenway
09.2009 - 10.2019

Diploma -

Cactus High School

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Scott Gammons