Scott Garland
Boca Raton,FL
Summary
Sales veteran with almost 30 years of experience in hospitality and bartending. Proven track record of building strong customer relationships and fostering a welcoming atmosphere. Committed to punctuality, professionalism, and delivering exceptional service. Energetic greetings and consistent customer satisfaction are priorities in every interaction.
Overview
38
38
years of professional experience
Work History
CEO/Startup Founder
ZipTrips.AI
Boca Raton, Florida
07.2025 - Current
Senior Sales Director
Diligent Corporation
New York, New York
11.2020 - 05.2025
National Sales Account Executive
Wolters Kluwer
Minneapolis, Minnesota
03.2011 - 10.2020
Bartender
Karoun Restaurant
Newton, Massachusetts
06.2004 - 06.2017
- Worked intermittently/as needed on Saturday evenings to service 20 person bar and 120 person restaurant with mixed drinks.
- Trained new bartenders on drink preparation, operations and upselling techniques.
Account Executive
Thomson Reuters/Dow Jones
Boston, Massachusetts
06.1995 - 02.2011
Bar Manager/Bartender
Kangaroo Court
Boston, Massachusetts
06.1992 - 06.1994
- Supervised inventory management and ordering of supplies for efficient service.
- Trained and mentored bartenders on cocktail preparation and customer service skills.
- Developed drink menus to enhance guest experience and meet trends.
Waiter/Bartender
Chili's Restaurant
Burlington, ME
04.1988 - 06.1992
- Provided friendly service to guests in a fast-paced dining environment.
- Prepared beverages and mixed drinks according to standard recipes and guidelines.
- Trained new waitstaff on best practices for customer service and restaurant operations.
Education
Bachelor of Arts - Accounting And Finance
University of Massachusetts, Amherst
Amherst, MA05-1990
Skills
- Mixology techniques
- Customer relationships
- Beer and wine recommendations
- Upselling strategies
- Conflict resolution
- Training and mentoring
- Outgoing personality
- Alcohol awareness(TIPS Trained)
Timeline
CEO/Startup Founder
ZipTrips.AI
07.2025 - Current
Senior Sales Director
Diligent Corporation
11.2020 - 05.2025
National Sales Account Executive
Wolters Kluwer
03.2011 - 10.2020
Bartender
Karoun Restaurant
06.2004 - 06.2017
Account Executive
Thomson Reuters/Dow Jones
06.1995 - 02.2011
Bar Manager/Bartender
Kangaroo Court
06.1992 - 06.1994
Waiter/Bartender
Chili's Restaurant
04.1988 - 06.1992
Bachelor of Arts - Accounting And Finance
University of Massachusetts, Amherst