Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Scott Goodfellow

Massena,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Security Sergeant

New York Power Authority
Massena, NY
08.2017 - Current
  • Provide shift supervision of facility security officers in providing security protective services that comply with requirements of the Federal Energy Regulatory Commission (FERC), the North American Electric Reliability Corporation (NERC), and the New York Power Authority rules, regulations, policies, plans, procedures, special instructions and requirements. Demonstrate initiative to address issues that arise during shift within scope of authority and reports directly to the Security Manager.
  • Attended to emergency situations such as accidents, alarms and suspicious activity as first responder.
  • Evaluated existing security systems for effectiveness and implemented changes where necessary.
  • Conducted regular inspections of facility equipment and systems for proper functioning and safety compliance.
  • Provided training on security techniques and procedures to personnel under supervision.
  • Investigated criminal acts occurring on company property in cooperation with police departments.
  • Coached and directed junior team members on performance and policies implementation.
  • Enforced rules governing employee conduct within the workplace.
  • Conducted investigations into suspicious activities, disturbances, thefts, and violations of laws or regulations.
  • Assisted with the preparation of shift schedules for assigned personnel and monitored their performance during shifts.
  • Led security team and contributed to on-call shifts.

Security Officer

New York Power Authority
Massena, NY
07.2012 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Guarded restricted areas to prevent unauthorized entry.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Responded to alarms and conducted investigations as required.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Assisted with crowd control during large events held at the facility.
  • Provided escorts for visitors as needed throughout the facility.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Operated communication systems between officers stationed throughout the facility.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Monitored access control systems and key code records for suspicious activities.

Correctional Officer

St. Lawrence County Sheriff's Department
Canton, NY
12.2009 - 07.2012
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Inspected cells and conducted random searches of common areas.
  • Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.

Security Officer

Guardsmark Security
Massena, NY
04.2001 - 07.2011
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Maintained accurate logs of all security related activities.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Verified photo IDs and tickets to allow guests passage.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Assisted with crowd control during large events held at the facility.

Newspaper Carrier

Courier Observer
Massena, NY
12.1997 - 04.2001
  • Maintained payment records, driving expenses and other delivery information to submit to manager.
  • Delivered newspapers to customers on a daily basis.
  • Preserved condition of newspapers to satisfy customers or store locations.

Forklift Operator

Acme Brick
Memphis, TN
03.1997 - 11.1997
  • Loaded pallets onto trailers for shipment.
  • Moved freight, stock and other materials to and from storage and production areas and loading docks.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Ensured safety procedures were followed when operating forklifts.
  • Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed.

Clerk

Hills Department Store
Massena, NY
02.1994 - 12.1996
  • Answered phones in a courteous manner while providing excellent customer service.
  • Communicated with customers and employees to answer questions or explain information.
  • Utilized computer software programs to create reports, labels, forms.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Participated in physical inventory counts to keep information accurate and current.

Education

High School Diploma -

Massena Senior High School
Massena, NY
06-1995

Skills

  • Report Writing Skills
  • Security Protocols
  • Access Control
  • CCTV Monitoring
  • Incident Reporting
  • Skilled in Conflict Resolution
  • Staffing and Scheduling
  • Security Team Leadership
  • Emergency Management
  • Security Officer Training
  • Emergency Response
  • AED Certified
  • CPR and Child CPR Training
  • Safety and Security Procedures

Affiliations

  • Family Oriented, enjoy spending time with my wife and 3 daughters.
  • Enjoy outdoor activities including walking, golf, along with other sports
  • Member of the Elks Lodge(Massena, NY)

Certification

  • NY State Certified Security Officer Instructor
  • Certified in AED, First Aid and CPR
  • Completed Supervisory Training and Management Development through MARC

Timeline

Security Sergeant

New York Power Authority
08.2017 - Current

Security Officer

New York Power Authority
07.2012 - Current

Correctional Officer

St. Lawrence County Sheriff's Department
12.2009 - 07.2012

Security Officer

Guardsmark Security
04.2001 - 07.2011

Newspaper Carrier

Courier Observer
12.1997 - 04.2001

Forklift Operator

Acme Brick
03.1997 - 11.1997

Clerk

Hills Department Store
02.1994 - 12.1996

High School Diploma -

Massena Senior High School

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Scott Goodfellow