Scott Grimm
Bruneel Tire Factory
Lenore,ID
12
years of professional experience
Dynamic manager with a proven track record at Bruneel Tire Factory, excelling in customer service and team leadership. Enhanced operational efficiency by optimizing workflow and training staff, resulting in improved service delivery. Skilled in inventory management and decision-making, fostering a high-performance culture that consistently meets customer needs.
Work History
Night Manager
1 Year 7 Months- Directed daily shop operations, aligning service workflow with customer timelines and repair priorities.
- Managed tire inventory, ordered stock, and maintained accurate supply levels for service demand.
- Supervised technicians, assigned tasks, and ensured consistent completion of inspections and installations.
- Resolved customer concerns, explained repair recommendations, and supported informed service decisions.
- Monitored safety standards, reinforced compliance, and maintained organized service bay conditions.
- Coordinated scheduling for appointments, walk-ins, and fleet service to reduce workflow delays.
- Reviewed repair quality, verified finished work, and upheld service accuracy across team output.
- Trained staff on tire service procedures, equipment use, and efficient customer interactions.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Directed daily tire service operations, balancing workflow, staffing, and customer priorities.
- Supervised technicians, providing coaching on tire installation, inspection, and repair standards.
- Monitored inventory levels, ordered tires and supplies, and maintained organized stock control.
- Resolved service issues promptly, ensuring accurate estimates and strong customer communication.
- Enforced safety procedures, equipment use, and shop compliance across work areas.
Manager
9 Years 11 Months- Directed daily shop operations, aligning service workflow with customer timelines and repair priorities.
- Managed tire inventory, ordered stock, and maintained accurate supply levels for service demand.
- Supervised technicians, assigned tasks, and ensured consistent completion of inspections and installations.
- Resolved customer concerns, explained repair recommendations, and supported informed service decisions.
- Monitored safety standards, reinforced compliance, and maintained organized service bay conditions.
- Coordinated scheduling for appointments, walk-ins, and fleet service to reduce workflow delays.
- Reviewed repair quality, verified finished work, and upheld service accuracy across team output.
- Trained staff on tire service procedures, equipment use, and efficient customer interactions.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Directed daily tire service operations, balancing workflow, staffing, and customer priorities.
- Supervised technicians, providing coaching on tire installation, inspection, and repair standards.
- Monitored inventory levels, ordered tires and supplies, and maintained organized stock control.
- Resolved service issues promptly, ensuring accurate estimates and strong customer communication.
- Enforced safety procedures, equipment use, and shop compliance across work areas.
Education
High School Diploma
No Degree
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Staff management
Goal setting
Timeline
Manager
Bruneel Tire Factory
06.2013 - 05.2023Read More
Night Manager
Blue Ribbon
02.2011 - 09.2012Read More
Lewiston High School
High School Diploma
Read More
Lewis Clark State College
No Degree
Read More