Computers, Machine Learning, and Robotics
Scott Hair
Operations Management
Henderson,NV
Summary
Results-oriented business leader with more than 25+ years of experience and proven success in manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve personal and professional goals. At Steamy Kitchen Inc. increased annual revenue by 400% while cutting operations cost in half. At the Trane Company, decreased customer wait time from 14 months to 4 weeks which allowed sales to double.
Overview
4
4
years of post-secondary education
30
30
years of professional experience
Work History
Fulfillment Associate
Amazon
Henderson, NV
08.2020 - Current
- Inspected outgoing containers to verify accuracy and provide feedback to other associates performing over 300 audits per day on average.
- Received and Prepped incoming products as directed by company specifications.
- Developed first hand working experience to better understand needs of company and associates.
Vice President of Operations
Steamy Kitchen, Inc.
Henderson, NV
08.2008 - 01.2020
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs both for IT Operations and Advertising Inventory.
- Developed key systems that increased revenue by 400% and increased company traffic by 500%.
- Established clear management goals and devised systems to track results for effective decision making.
- Applied excellent problem-solving, process development and strategic implementation skills to lead and support all areas of operations.
Business Owner
Digital Doctors Inc.
Sarasota, FL
02.2002 - 08.2008
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Put together realistic budgets based upon costs and fees for effectively operating business that grew from $0 per month to over $75,000 per month in revenue.
Lead Trainer
Anthony Robbins Companies
La Jolla, CA
10.1996 - 02.2002
- Managed and trained other trainers for various roles and positions at live events.
- Delivered comprehensive training to volunteer staff to effectively and passionately serve customers.
- Lead special seminars for different types of staff members at live events.
- Managed over 15 trainers at live events.
Operations Manager
Trane Air Conditioning
Pueblo, CO
08.1994 - 10.1996
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Implemented processes that reduced customer wait times from 14 months down to 4-6 weeks resulting in doubling of sales.
Army Officer
U.S. Army
Fort Irwin, CA
05.1990 - 10.1994
- Maintained energy and enthusiasm in fast-paced environment.
- Oversaw planning, implementation of training at Army's premier Force-on-force Training Center.
- Developed and frequently used skills in leadership, organization, planning and team building.
- Was selected and worked as Aide-de-camp to commanding general.
- Developed automated planning process for training exercise reducing time required by 50%.
Education
Bachelor of Science - Computer Engineering
United States Military Academy
West Point, NY 07.1986 - 05.1990
Skills
Effective leader
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Fulfillment Associate
Amazon
08.2020 - Current
Vice President of Operations
Steamy Kitchen, Inc.
08.2008 - 01.2020
Business Owner
Digital Doctors Inc.
02.2002 - 08.2008
Lead Trainer
Anthony Robbins Companies
10.1996 - 02.2002
Operations Manager
Trane Air Conditioning
08.1994 - 10.1996
Army Officer
U.S. Army
05.1990 - 10.1994
Bachelor of Science - Computer Engineering
United States Military Academy
07.1986 - 05.1990
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