Scott Hannon
Cambridge,United States
Summary
United States Military Veteran and Leader in Maintenance Supervision recognized for subject matter expertise in optimizing operations across plumbing, HVAC, and carpentry. A strategic leader capable of mentoring and training on-site service team members while ensuring all maintenance programs and processes are in place. Manager with excellent organization and problem-solving skills to lead a team while overseeing the safety of several projects in progress. Comprehensive knowledge of scheduling and operating budgets, as well as providing excellent customer service. Manage multiple synchronous projects from inception through completion, completing deliverables on time and within budget.
Overview
2025
2025
years of professional experience
Work History
Handyman
Scott the Helpful Handyman
02.2013 - Current
- Analyzed new blueprints and specifications to determine appropriate strategies to efficiently complete projects
- Collaborated with clients to complete projects on time while providing excellent customer service
- Studied and diagnosed mechanical and electrical system and equipment issues
- Utilized problem-solving skills to quickly resolve issues with little supervision, providing reports to the client and stakeholders involved
Apartment Maintenance Technician
Acorn Holdings
03.2023 - 08.2023
- Oversaw daily Maintenance Technician job tasks and duties as instructed, both orally and in writing
- Performed locksmithing tasks such as installing new locks, door handles, and door closers
- Executed minor wall repairs, installing drywall and repairing and applying wallpaper to keep the walls in good shape
- Maintained the restrooms on the property by fixing leaking faucets, clogged toilets, and other issues as needed
- Regulated records of scheduled maintenance procedures by completing daily, weekly, and monthly checklists on building equipment and providing reports to appropriate stakeholders
- Collaborated with property management to successfully complete projects on time and provide exceptional customer service to residents in the community
- Followed safety and inspection protocols to avoid injuries in the field
- Examined alarm systems and monitors per carbon monoxide and fire safety standards and protected personnel
- Reported quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in a substantial increase in overall employee satisfaction
Munitions Systems Specialist
Massachusetts Air National Guard
05.1992 - 04.2006
- Championed the training of team members to optimize deployment and maintenance activities
- Delivered conflict resolution for disagreements and negotiated mutually beneficial agreements between parties
- Enhanced base and field operations by leveraging quality control and production knowledge
- Orchestrated equipment inspections and related records to ensure items met all safety and operational requirements
Banquet Manager
Ramada
01.1995 - 01.1996
- Spearheaded booking of large groups for weddings, seminars, conferences, and other events, providing best rates available
- Provided exemplary customer service by going above and beyond normal responsibilities
- Streamlined recruitment, hiring, and training of staff on bartending procedures, customer service standards, and productivity strategies, improving onboarding process
- Oversaw day-to-day operations of 126 room hotel with staff of 25 employees.
Audio Engineer
Circle House Studios
- Company Overview: Notable Musical & Artistic Clients
- Partnered with many top Hip Hop, Reggae, and Rock Artists to drive success in the industry, including DJ Khaled, The Marleys, Inner Circle, Toots and the Maytals, New England, and many others
- Notable Musical & Artistic Clients
- Partnered with many top Hip Hop, Reggae, and Rock Artists to drive success in the industry, including DJ Khaled, The Marleys, Inner Circle, Toots and the Maytals, New England, and many others
Education
Bachelor of Arts - Criminal Justice, Computer Science
Rochester Institute of Technology
Rochester, NYAssociate of Science - Audio Engineering
UMass Lowell
Lowell, MABachelor of Arts - Audio Engineering
SAE Institute of Technology Miami
North Miami Beach, FL03.2007
Skills
- Customer Service
- HVAC Systems
- Team Management
- Drywalling
- Plumbing
- Project Management
- Safety Procedures
- Carpentry
- Maintenance
- Problem-Solving Skills
- Interpersonal Skills
- Detail-Oriented
- Planning & Scheduling
- Facilities Management
Leadership Qualities
Staff Leadership
Guest experience management
Schedule Coordination
Client Relations
Security Protocols
Munitions Inspection
Munitions Inspection
Shipping and receiving
Verbal and written communication
Accomplishments
Supported my son in his service Project Liam's Lunches of Love.
Timeline
Apartment Maintenance Technician
Acorn Holdings
03.2023 - 08.2023
Handyman
Scott the Helpful Handyman
02.2013 - Current
Banquet Manager
Ramada
01.1995 - 01.1996
Munitions Systems Specialist
Massachusetts Air National Guard
05.1992 - 04.2006
Audio Engineer
Circle House Studios
Bachelor of Arts - Criminal Justice, Computer Science
Rochester Institute of Technology
Associate of Science - Audio Engineering
UMass Lowell
Bachelor of Arts - Audio Engineering
SAE Institute of Technology Miami
Reviews
Task Rabbit Profile, https://tr.co/scott-h3
Professional Development
- Maintenance Management, UDEMY, In Progress
- Operations Management, Alison
Communityoutreach
Launched and operated a lunch program for the homeless with my son. Liam's Lunches of Love has provided over 22,000 lunches to underserved populations., www.liamslove.com
Reviews
Task Rabbit Profile, https://tr.co/scott-h3
Professional Development
- Maintenance Management, UDEMY, In Progress
- Operations Management, Alison
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