Scott Hellestad
McFarland,WI
Summary
Professional on-premise manager candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
8
8
years of professional experience
Work History
General Manager
Luckys 1313 Brew Pub
08.2021 - Current
- Managed budget implementations, employee reviews, training, and schedules
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed a diverse team of 30 professionals, fostering a positive work environment and high employee satisfaction.
Bar Manager
Sub Zero
05.2021 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Crafted special drink and cocktail menu items for 2 different locations.
- Collaborated with kitchen team for seamless integration of food and beverage offerings.
Shift Manager/Key Holder
Luckys 1313 Brew Pub
08.2016 - 07.2021
- Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
- Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
- Delegated tasks effectively amongst 5 other shift managers based on their strengths and skill sets leading to greater productivity levels.
- Contributed ideas for process improvements which led to reduced costs without compromising quality.
- Collaborated with upper management on marketing initiatives to drive increased foot traffic and sales revenue.
- Implemented cross-training programs for staff members, increasing overall team productivity and versatility.
Education
Bachelor of Arts - Journalism
University of Wisconsin-Madison
Madison, WI05.2016
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Relationship Building
- Customer Relationship Management
- Staff Training and Development
- Customer Retention
Timeline
General Manager
Luckys 1313 Brew Pub
08.2021 - Current
Bar Manager
Sub Zero
05.2021 - Current
Shift Manager/Key Holder
Luckys 1313 Brew Pub
08.2016 - 07.2021
Bachelor of Arts - Journalism
University of Wisconsin-Madison
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