Scott Houser
North Liberty,IA
Summary
Service-oriented computer technician with 3.5 years background in customer service. Core competencies include Customer Orientation, Technical Expertise and Thoroughness as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
19
19
years of professional experience
2
2
year of post-secondary education
1
1
Certificate
Work History
Motor Vehicle Operator II
University Of Iowa - CAMBUS
01.2017 - 03.2024
- Conducted pre-trip inspections of bus for safe operation.
- Maintained Iowa driver's license to enable legal operation of buses for student transport and other purposes.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with dispatch to report delays and route changes.
- Aided passengers with disabilities or special needs.
- Responsible for safely transporting up to 80 people at a time.
Student Technician
University of Northern Iowa
04.2011 - 12.2014
- Oversee daily performance of computer systems
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Disassembled old computers to salvage parts and properly disposed of rest.
Patient chart secretary
Mercy
06.2005 - 08.2010
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer
- Maintain medical records, technical library, or correspondence files
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Carryout/Freezer
Fareway Stores, Inc
12.2015 - 05.2008
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Pack customer purchases in bags or cartons
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Transport packages to customers' vehicles
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles.
Education
Associate of Arts - Computer Science
Kirkwood Community College
Cedar Rapids, IA 01.2015 - 12.2015
Skills
Complex Problem SolvingEquipment MaintenanceComputers and ElectronicsCustomer and Personal ServiceSocial Perceptiveness
Microsoft Office
Microsoft Windows
Teamwork and Collaboration
Certification
CDL-B
Languages
English
Native or Bilingual
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CDL-B
01-2017
Motor Vehicle Operator II
University Of Iowa - CAMBUS
01.2017 - 03.2024
Carryout/Freezer
Fareway Stores, Inc
12.2015 - 05.2008
Associate of Arts - Computer Science
Kirkwood Community College
01.2015 - 12.2015
Student Technician
University of Northern Iowa
04.2011 - 12.2014
Patient chart secretary
Mercy
06.2005 - 08.2010