Scott Kelley

• Supervise attendants that serviced 29 TRU machine's and 9 JXC's keep filled , operational, and balanced.
• Handle customer disputes
• Balance control sheets on a daily basis
• Fill cassettes and verify exchanged cassettes
• Supervise Employee Bank / Fill recyclers / add and remove new and past employees on recyclers
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Achieved results by working with staff to meet established targets.
• Maintained 8 Lottery machines, and Balanced weekly

• Created successful work schedules for each team member to maintain deadlines.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
• Train tellers to process Business / ATM / and Bank QBD's ( quick business deposits
• Process 25 different banks / bank products a day

Consolidate currency processed by tellers for Bank of America's largest cash vault.
Oversee G & D machines that process large customer, casino, and ATM deposits.
Prepare and ship currency to Federal Reserve Bank.
Assign work to tellers.
Participated in initiative to lower cross shipping fees by 98% that resulted in 1 million annual savings.
Assign work to tellers.

Supervise tellers that pack cash orders to be shipped to Bank branches and Customers.
Balance currency in cash vault.
Balance outsourced coin for vaults / coin that goes with cash orders.
Order cash and coin from Federal Reserve Bank.
Prepare and ship currency to Federal Reserve Bank.