Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sales Representative
JL Marine Systems Inc.
Tampa , FL
11.2014 - Current
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Provided technical support for customers using the company's products or services.
Adhered to established policies and procedures when handling customer accounts.
Answered inquiries from prospective customers regarding features of products and services offered.
Recommended changes in products and services based on customer feedback.
Developed key customer relationships to increase sales.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Chamberlain High School
Tampa, FL
08-1995
Skills
Account Management
Client Account Management
Account Servicing
Customer Service
Customer Relationship Building
Staff Training
Product and service knowledge
Affiliations
Cycling
Fishing
Sports
Traveling
Accomplishments
I received the Red Knuckle Award for outstanding performance in 2022.
MES Apprentice Service Technician at Survitec (DBC Marine Safety Systems Ltd.)MES Apprentice Service Technician at Survitec (DBC Marine Safety Systems Ltd.)
Marine Electronics Installer/Technician at International Marine Systems, LLCMarine Electronics Installer/Technician at International Marine Systems, LLC