Mortgage Sales Executive with a keen knowledge of property market trends and a strong initiative to exceed sales targets. Proven capability in customer relationship management with excellent sales management expertise. Customer-driven with an intense focus on the quality of service to deliver substantial results. 18 years experience in the mortgage lending industry.
Originated loans and assisted senior-level credit officers with complex loan applications.
Developed and maintained relationships with local real estate agents.
Educated customers on variety of loan products and available credit options to promote valuable decision -making.
Recruited, hired and trained new loan officers.
Managed a sales team of 5 loan officers.
Average annual production: 17mm in volume, 58 units.
Processed challenging loan applications, including first-time homebuyers, self-employed applicants and borrowers with problematic credit histories.
Analyzed applicants financial status, credit and property evaluation to determine feasibility of granting loans.
Executed loan origination process, including ordering credit reports, appraisals and preliminary title reports.
Provided expert financial advice on mortgage and both educational and personal loans.
Performed daily maintenance of loan applicant database.
Analyzed applicants financial status, credit and property evaluation to determine risk.