Scott Kluver
Sac City,CA
Summary
Dynamic Contractor Relations Representative at American Home Shield, adept at managing multi-million dollar budgets and enhancing customer service for HVAC contractors. Recognized for exceptional attention to detail and problem-solving skills, successfully trained and mentored new contractors, leading to improved service survey results across multiple states.
Overview
20
20
years of professional experience
Work History
Contractor Relations Representative
American Home Shield
06.2005 - 05.2025
- Managed multiple million dollar budget.
- In charge of improving customer service surveys for hvac contractors in numerous states.
- Hired, trained new contractors.
- Helped mentor new co workers.
Education
Bachelor of Arts - General S
University of Northern Iowa
Cedar Falls12-2004
Skills
- Attention to detail
- Customer service
- Time management
- Problem-solving
Timeline
Contractor Relations Representative
American Home Shield
06.2005 - 05.2025
Bachelor of Arts - General S
University of Northern Iowa
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