Scott Kupferman
Professional Manager
Pembroke Pines,FL
Summary
Performance-oriented Leader offering exceptional record of achievement over 30-year career. Tenacious manager with talent for a strategic and analytical approach to solving problems, team building, leading, motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance to accomplish company profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
35
35
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
2
2
Language
Work History
Senior District Manager
Valet Living
Fort Lauderdale, FL
08.2017 - Current
- Conceptualized and implemented strategies to realign operational strategies and enhance personnel management approaches reducing associate turnover by 42%.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Assigned role as Safety SME - Lowest TCIR in company 2019, 2020
- Assisted crisis management team and provided quick turnaround and logistical solutions.
- Presented vehicle lease program generating company savings at $1.6 annually.
Operations and Logistics Manager
MLS Corporation
Tigne, Malta
01.2003 - 07.2017
- MLS Corporation is a global provider of logistical services for the maritime industry serving the complex needs of the Military as well as commercial shipping through a vast geographical area.
- Delivered 97% exceptional customer service satisfaction.
- Improved logistical flow by 10%.
- Improved company branding by marketing company, products and services resulting in 28% increase in net revenue performance.
- Analyzed and controlled expenditures saving company 10-40% per contract
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Wrote and negotiated complex RFP's, RFI's and RFB's for Government contracts - Awarded over 140 contracts for US, NATO, and foreign bid contracts for ship/shore services.
Senior Branch Manager
Budget Car Rental
Pembroke Pines / Port Everglades, FL
01.2008 - 01.2016
- 10% - 60% Increase in Revenue Productivity, month over month for 7 consecutive years.
- Increased Market Share by 40% + obtaining 36 new accounts generating over $ 1.8 million annually.
- Decreased damage maintenance and salvages costs by 67% - Record levels in region.
- Highest vehicle utilization in region with yearly average at 91%.
- Awarded National Recognition $ 1 Million Dollar Plus Store 3 consecutive years 2011-2013.
- Awarded National Recognition $2 Million Dollar Store 3 consecutive years - 2014-2017.
- TOP 100 Store – Nationwide – Incremental Sales Performance – 2014, 2105, 2016, 2017
- TOP 25 Store – Nationwide – Total Revenue Performance – 2014, 2015, 2016, 2017
Managing Partner
Quality Car and Van Rental / Airport Park n Go
Fort Lauderdale, FL
01.2003 - 01.2008
- Established and implemented business procedures and process improvements.
- Analyzed and presented financial standings and cost effectiveness to other partners and investors.
- Expanded rental car fleet by 150% in 4 years.
- Grew parking operation by 300% within 4 years.
- Awarded Five-year, $1.6 million dollar Vehicle Rental Service contract with the US Navy.
Director of Sales and Marketing
Royal Rent a Car
Fort Lauderdale, FL
01.2001 - 01.2003
- Performed competitive analyses and adjusted sales and marketing strategies accordingly.
- Developed and implemented SEO techniques to maximize internet traffic and presence.
- Cultivated and maintained strategic alliances with key partners and vendors.
- Implemented sales and marketing programs to Municipal and Government clients supporting company objectives, resulting in 125% increase in new business.
- Assisted crisis management team and provided quick turnaround solutions.
- Analyzed sales and marketing data for improved strategies for competitive bidding for Government and municipal contracts.
General Manager
InterAmerican Car Rental
Fort Lauderdale, FL
01.1986 - 01.2001
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Gained 20% plus increase in fleet size YoY for 9 consecutive years.
- Increased store revenue figures 84% over three years.
- Improved supply chain functions increasing vehicle utilization rates to 92%.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Reduced payroll by 9% year-over-year - 6 straight years.
- Reduced costs, managed schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Education
CEU's -
Miami Dade College
Miami, FL 09.1991 - 08.1992
BS - Business Administration
Prospect Hall College
Hollywood, FL 08.1984 - 05.1989
High School Diploma - General Studies
South Broward High School
Hollywood, FL 08.1980 - 06.1983
Skills
Marketing campaigns
Certification
Influencer, Valet Living
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Diversification is protection against ignorance. It makes little sense if you know what you are doing.”
Warren Buffett
Timeline
Influencer, Valet Living
08-2021
L.E.A.D.
08-2021
Senior District Manager
Valet Living
08.2017 - Current
Senior Branch Manager
Budget Car Rental
01.2008 - 01.2016
Operations and Logistics Manager
MLS Corporation
01.2003 - 07.2017
Managing Partner
Quality Car and Van Rental / Airport Park n Go
01.2003 - 01.2008
Director of Sales and Marketing
Royal Rent a Car
01.2001 - 01.2003
CEU's -
Miami Dade College
09.1991 - 08.1992
General Manager
InterAmerican Car Rental
01.1986 - 01.2001
BS - Business Administration
Prospect Hall College
08.1984 - 05.1989
High School Diploma - General Studies
South Broward High School
08.1980 - 06.1983