Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SCOTT LAMB

West Jordan,UT

Summary

Experienced and knowledgeable Technician professional with a versatile technology support skill set. Work well independently or in group settings, while providing all facets of Data Center support. Excellent customer service qualities. Known for consistency and creativity in troubleshooting, with strong attention to detail. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Highly experienced representative known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Data Center Operations Technician

Intermountain Healthcare
10.2019 - Current
  • Ensured strict adherence to industry best practices for cable management, resulting in organized and efficient workspace.
  • Increased sales revenue by building strong relationships with clients and understanding their needs.
  • Collaborated with cross-functional teams to develop customized solutions for client needs, enhancing customer satisfaction.
  • Enhanced server reliability by conducting thorough hardware and software maintenance tasks.
  • Streamlined data center operations by implementing efficient monitoring protocols and procedures.
  • Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.

Jobsite Foreman

Cache Valley Electric
01.2000 - 10.2019
  • Manage large crews to complete projects on schedule and within budget, increasing customer satisfaction
  • Interface with many hospital personnel to implement problem-solving strategies, maintaining positive working relationships with all stakeholders
  • Coordinate installation of hospital network cabling, creating reliable and robust infrastructures
  • Translate technical problems into understandable solutions through liaison work, effectively resolving technical issues and concerns.
  • Optimized workflow processes, allowing for more efficient use of resources and reduced project turnaround times.
  • Improved project efficiency by streamlining communication between team members and departments.
  • Enhanced safety standards through regular site inspections and enforcing strict adherence to protocols.

Education

Diploma -

Sky View High School
Smithfield, UT
05.2000

Skills

    • Capacity Planning
    • Computer hardware troubleshooting
    • Improvement plan knowledge
      • Sales Reporting
      • Lead Qualification
      • Contract Management

Certification

  • Siemon Cabling System Authorized Designer/Installer, 01/01/2013, 01/01/2019
  • TS-LAN-500 Hands-On Comprehensive Installation Technology Course for Multi-mode and Single-mode Optical Local Area Networks, 01/01/2011

Timeline

Data Center Operations Technician

Intermountain Healthcare
10.2019 - Current

Jobsite Foreman

Cache Valley Electric
01.2000 - 10.2019

Diploma -

Sky View High School

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SCOTT LAMB