Scott Lindsey
Gainesville,Georgia
Summary
Accomplished Manager with a proven track record at Atlas Pizza, enhancing customer satisfaction and safety procedures. Expert in team leadership and complex problem-solving, I've significantly improved service delivery and marketing strategies. Skilled in relationship building and decision-making, I excel in high-pressure environments, ensuring optimal outcomes.
Overview
25
25
years of professional experience
Work History
Manager
Atlas Pizza
10.2012 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Correctional Officer
Georgia Department of Corrections
08.2004 - 06.2006
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Peace Officer, Field Training Officer
Hall County Sheriff's Office
05.2000 - 08.2004
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
Education
Basic Department of Corrections Security Training
Georgia Corrections Academy Tift College
Forsyth, GA09-2004
Peace Officer
Basic Law Enforcement Training
Northeast Georgia Police Academy06-2003
Basic Jail Training Course
Georgia Safety Training Center Police
Forsyth, GA11-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Documentation and reporting
- Relationship building
Timeline
Manager
Atlas Pizza
10.2012 - Current
Correctional Officer
Georgia Department of Corrections
08.2004 - 06.2006
Peace Officer, Field Training Officer
Hall County Sheriff's Office
05.2000 - 08.2004
Basic Department of Corrections Security Training
Georgia Corrections Academy Tift College
Peace Officer
Basic Law Enforcement Training
Basic Jail Training Course
Georgia Safety Training Center Police
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