Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Lozar

De Pere,WI

Summary

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and maintaining attention to detail. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment. Adept at managing emotions when addressing sensitive situations, reaching fair resolutions. Ability to analyze situations and solve problems.

Overview

14
14
years of professional experience

Work History

Closing Shift Manager

Festival Foods
02.2022 - 03.2024
  • Maintained cleanliness standards throughout the store by delegating tasks effectively among team members during the closing shift.
  • Optimized staffing schedules to maximize productivity while minimizing labor costs during closing hours.
  • Enhanced staff performance by conducting regular training sessions focused on skill development and teamwork.
  • Fostered positive relationships with customers and resolved issues promptly to maintain high satisfaction ratings.

Landscape Foreman

Landscape Associates of De Pere
06.2021 - 12.2021
  • Increased efficiency by maintaining a clean and organized work environment both on job sites and at the company yard.
  • Streamlined project timelines by effectively managing crew members, delegating tasks, and coordinating resources.
  • Developed lasting customer relationships and grew network over time.

Volunteer & Membership Coordinator

National Railroad Museum
02.2018 - 06.2021
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Maintained membership database, ensuring that all information was current and accurate.

Athletic Director

Fraser Valley Metropolitan Recreation District
11.2009 - 08.2017
  • Promoted a positive team culture through consistent communication, goal-setting, and recognition of achievements.
  • Maintained safe facilities by adhering to proper maintenance protocols and ensuring all equipment met industry standards.
  • Coordinated successful athletic events by collaborating with other supervisors, coaches, and volunteers to ensure smooth operations.
  • Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
  • Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Streamlined administrative processes to efficiently manage team rosters, schedules, and budgets while reducing errors.

Education

Bachelor of Science - Geography

Ball State University
Muncie, IN

Skills

  • Customer Service
  • Strong time and project management skills
  • Verbal and written communication
  • Attention to Detail
  • Collaborative Teamwork
  • Interpersonal Skills
  • Analytical Thinking
  • Organizational Skills

Timeline

Closing Shift Manager

Festival Foods
02.2022 - 03.2024

Landscape Foreman

Landscape Associates of De Pere
06.2021 - 12.2021

Volunteer & Membership Coordinator

National Railroad Museum
02.2018 - 06.2021

Athletic Director

Fraser Valley Metropolitan Recreation District
11.2009 - 08.2017

Bachelor of Science - Geography

Ball State University

Similar Profiles

CREATE PROFILE
Scott Lozar