Scott Lushia
West Chazy
Summary
Experienced with relationship-building and driving sales growth through effective communication. Utilizes persuasive techniques to foster client trust and close deals. Reliable and self motivated, with a desire to succeed.
Overview
19
19
years of professional experience
Work History
General Manager
Gioiosas Wine & Spirits
05.2017 - Current
- Managed daily operations, ensuring smooth workflow and adherence to company policies.
- Supervised and trained a team of 7 employees, enhancing productivity and service quality.
- Ordered product based on analysis of depletions and trends, working with the confines of budget.
- Performed accounting functions including payroll, employment and sales taxes, and accounts payable.
Sales Representative
Southern Wine & Spirits
05.2006 - 03.2016
- Developed and maintained a strong client base through effective relationship building and regular follow-up communication.
- Provided expert product knowledge to customers, addressing inquiries and recommending appropriate solutions based on their needs.
- Resolved customer complaints effectively, improving overall service quality.
- Contributed to sales goals by promoting relevant products and services.
- Developed strong client relationships through effective communication and personalized service.
- Executed sales strategies to expand market share and increase product visibility.
- Coordinated promotional events to enhance brand presence and drive customer engagement.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Education
Bachelor’s Degree - Philosophy
SUNY Plattsburgh
01.2003
Skills
- Customer Service Excellence – Strong ability to build relationships with clients, address concerns, and provide solutions
- Sales & Business Development – Experience in identifying customer needs, offering tailored solutions, and increasing revenue streams
- Extensive knowledge of wine and spirits
- Familiar with merchandising techniques,
Timeline
General Manager
Gioiosas Wine & Spirits
05.2017 - Current
Sales Representative
Southern Wine & Spirits
05.2006 - 03.2016
Bachelor’s Degree - Philosophy
SUNY Plattsburgh
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