Highly motivated and experienced IT professional with a broad range of technical support knowledge and a solid background in customer service seeks permanent role as IT Support/ Senior IT Support.
Overview
6
6
years of professional experience
Work History
IT Support Specialist
Visionaire Partners
04.2024
IT Systems Engineer
Cue Health
11.2022 - 01.2024
Cue Health has gone bankrupt
Senior IT Support Engineer
12.2021 - 11.2022
IT Support Engineer
05.2021 - 11.2021
IT Support
Approved Freight Forwarding
05.2019 - 04.2021
IT Support
12.2017 - 12.2018
Education
AA Degree - Network and Desktop Systems Administration
Mira Costa Community College
Certificate of Achievement - Computer Desktop Support Specialist
Mira Costa Community College
AA Degree - Social and Behavioral Sciences
Mira Costa Community College
Skills
Server Management
Security and Access Management
Backup and Disaster Recovery
Patch Management and System Optimization
Citrix VDI and Remote Access
Project and Ticket Management
Leadership in Technical Support
User Support and Training
Documentation and Knowledge Management
Administrative Proficiency
Software Upgrades and Deployment
Printer Management
Conference Room Setup and Troubleshooting
Hobbies and Interests
Ice hockey
Skiing
Snowboarding
Surfing
Timeline
IT Support Specialist
Visionaire Partners
04.2024
IT Systems Engineer
Cue Health
11.2022 - 01.2024
Senior IT Support Engineer
12.2021 - 11.2022
IT Support Engineer
05.2021 - 11.2021
IT Support
Approved Freight Forwarding
05.2019 - 04.2021
IT Support
12.2017 - 12.2018
AA Degree - Network and Desktop Systems Administration
Mira Costa Community College
Certificate of Achievement - Computer Desktop Support Specialist
Mira Costa Community College
AA Degree - Social and Behavioral Sciences
Mira Costa Community College
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Scott MalmeScott Malme
IT Support Specialist at Visionaire PartnersIT Support Specialist at Visionaire Partners