Scott Marks
Meredith,NH
Summary
Results-driven professional with extensive experience in customer relations and financial management. Effectively managing operations, mentoring junior staff, and building strong client relationships that drive repeat business and referrals. Manage everyday operations of a growing custom cabinetry company. Constant contact with architects, builders, general contractors and homeowners.
Overview
26
26
years of professional experience
Work History
Owner
Simply Custom, Inc
Holderness, NH
01.2015 - Current
- Mentored junior staff, fostering skill development and promoting a culture of safety on job sites.
- Streamlined operational processes, resulting in improved workflow and reduced project delays across multiple teams.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Expanded business into new markets, cond
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Owner
Cardinal Construction Group, Inc
Nantucket, MA
09.2000 - 01.2015
- Oversaw project management and execution for diverse construction projects, ensuring adherence to timelines and budgets.
- Developed strategic partnerships with subcontractors and suppliers to optimize resource allocation and project efficiency.
- Implemented quality control measures to enhance construction standards and client satisfaction.
- Analyzed market trends to identify new business opportunities, driving growth initiatives within the company.
- Negotiated contracts with clients and vendors, enhancing profitability while maintaining strong relationships.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Education
No Degree - Business
Western Montana College
DillonHigh School Diploma -
The Berkshire School
Sheffield, MA05-2000
Skills
- Customer engagement
- Operations management
- Client relationship management
- Communication management
- Project coordination
- Operational oversight
- Project estimating
- Small business operations
- Financial oversight
- Customer relations
- Relationship building
- Verbal and written communication
Timeline
Owner
Simply Custom, Inc
01.2015 - Current
Owner
Cardinal Construction Group, Inc
09.2000 - 01.2015
No Degree - Business
Western Montana College
High School Diploma -
The Berkshire School
Coaching
Nantucket High School: 2001-2007 Assistant varsity baseball coach. Handled skill development, lineups, pitching staff
Sandwich Little League: 2018-2021 Board Member, Team Coach, All-Star team program. Handled field maintenance, budgeting, Head coach developing skills, All-star program
Cape Cod Rip Tide: 2019-2021 Head coach of multiple teams (12u/17U) Handled scheduling, player development, lineups, pitching staff, game day, pitching lessons, hitting lessons
Laconia Little League: 2022-2025 Board Member, Team Coach. Handled league schedules, skill development, All-star coach
Laconia Legion Baseball Prep Team Coach: 2023-2026 Handled Day to day operations of team. Skill development, scheduling, league meetings, head coaching, roster development, pitching staff
Grizzlies Baseball Club: 2024-Current. Coached 13u, 14U and 15U Showcase team. Handled skill development, game day roster management, pitching staff, Hitting lessons, Pitching lessons