Scott McClelland
Severn,MD
Summary
Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives.
Performance-oriented Sales Leader offering exceptional record of achievement over 22-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
12
12
years of professional experience
Work History
District Manager
Chemstar Water
Baltimore, MD
01.2019 - Current
- Built positive and productive relationships with Engineering and field leadership.
- Supervised and managed 120 locations to enforce high-quality standards of operation.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Led targeted training programs to educate engineering groups for high quality water treatment plan execution.
- Drove District sales generating $1.6M in annual volume.
Area Sales Manager
Nalco Water
Richmond, VA
04.2015 - 01.2019
- Built lasting relationships with clients through outstanding customer service interactions.
- Exceeded targets by executing sales strategies.
- Established strong relationships with major accounts and key decision-makers to increase sales in my designated territory.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
District Manager
Kroff Chemical
Baltimore, MD
05.2013 - 07.2015
- Built positive and productive relationships with account managers and engineering supervisors.
- Managed 60 locations to enforce high-quality standards of operation.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Modeled best practices for sales and customer service.
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
Owner/Operator
MicroLogics
Baltimore, MD
11.2012 - 07.2015
- Managed day-to-day business operations.
- Spoke professionally with customers regarding plant operations, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior water treatment consultation to customers.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Assessed income and expenses and adapted plans to improve profit levels.
Education
Environmental Science
Towson University
Baltimore, MDSkills
- Technical Proficiency
- Performance Oversight
- System Design
- Request for Proposal
- Managing Operations and Efficiency
- Customer Service
- Performance Tracking and Evaluations
- Operations Oversight
- Proposal Development
- Client Relationship-Building
- Administration and Reporting
- Information Analysis
Affiliations
CASHE (Chesapeake Area Society of Healthcare Engineering.
NFMT (National Facilities Management)
WVSHE (West Virginia Society of Healthcare Engineering.
Timeline
District Manager
Chemstar Water
01.2019 - Current
Area Sales Manager
Nalco Water
04.2015 - 01.2019
District Manager
Kroff Chemical
05.2013 - 07.2015
Owner/Operator
MicroLogics
11.2012 - 07.2015
Environmental Science
Towson University
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