Scott McMillan
Lansing
Summary
Dynamic Table Games Dealer with proven expertise at Soaring Eagle Casino, recognized for exceptional customer service and keen observation skills. Successfully trained new dealers, enhancing team performance and ensuring compliance with gaming regulations. Demonstrated reliability and cash management proficiency, delivering a seamless and engaging experience for players.
Overview
12
12
years of professional experience
Work History
Table Games Dealer
Soaring Eagle Casino
07.2013 - 07.2025
- Dealt various table games, ensuring adherence to rules and customer engagement.
- Managed game flow, providing a seamless experience for players while maintaining game integrity.
- Trained new dealers on gameplay procedures and customer service standards to enhance team performance.
- Conducted regular inspections of gaming equipment, ensuring compliance with safety and operational protocols.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Education
Associate of Science - Business Administration And Management
Lansing Community College
Lansing, MI05-2010
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Teamwork and collaboration
- Cash management
- Guest relations
- Professionalism
- Customer interaction
- Mathematical proficiency
Timeline
Table Games Dealer
Soaring Eagle Casino
07.2013 - 07.2025
Associate of Science - Business Administration And Management
Lansing Community College