Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SCOTT MITCHELL

Woonsocket,RI

Summary

Dynamic leader with a proven track record at Amazon, adept in training delivery and mentoring. Spearheaded innovative training solutions, significantly enhancing learning experiences and operational excellence. Excelled in staff recruitment and course management, demonstrating a strong work ethic and commitment to achieving top-tier results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Nodal Onboarding Academy Manager

Amazon
Milford, MA
04.2024 - Current
  • Deliver solutions and trainings for large-size training populations that address needs before, during, and after learning events, significantly improving the training experience.
  • Creating training solutions focus on complex problems, targeting behavioural changes in a critical business area.
  • Manage the lifecycle of a complex curriculum(s) or part of a solution portfolio with considerable impact.
  • Provide a long-term perspective, context (past, current, and future) for training strategies tied to business needs. Also, partner with a client org(s) to determine what solutions move forward and in what priority order.
  • Use knowledge to streamline and/or eliminate excess process and make operational excellence improvements.

Nodal Onboarding Academy Trainer

Amazon SC ONT5
San Bernardino, CA
06.2022 - 04.2024
  • Lead inaugural launches of classes varying from 4 weeks to up to 9 weeks for Nodal Onboarding Academy soon after departments launch
  • Owned and implemented new processes introduced for standardization of NOA and safety across the region, reducing defects while increasing efficiency
  • Lead new projects to collect data and drive improvement within already existing process paths
  • Improved Quality by working with other Driver Training Team departments and correcting QuickSight dashboards due to data errors for hostler vehicle variances along with DQF drug test dashboards improving efficiency and accuracy
  • Issued to own a Subject Matter Expert group as a trainer due to knowledge obtained in role and earned trust by providing guidance when needed to trainers and managers of NOA

Transportation Associate

Amazon FC SNA4
Rialto, CA
05.2021 - 06.2022
  • TA excelled in problem solving and customer relations, such as de-escalating irate drivers due to human and/or IT errors and problems accruing from day to day operations
  • Hostler licensed in both EV and diesel, along with A5 trailer with O safety incidents while executing moves and audits above expectations, became a Peer Driver Trainer, to train new team members coming to TOM team
  • Took the lead on many projects such as organizing TOM yard, cleaning the yard up, introducing new working methods and process changes to instill fluidity and efficient working methods
  • Obtained Class A CDL driver license as well as DQF on file with Amazon within 6 months of being an active TOM associate

Fulfillment Associate Level 1

Amazon FC LGB4
Redlands, CA
08.2020 - 05.2021
  • On Cross-Over shifts AA is assigned as Lead over small/medium teams of Associates to off load floor loaded trailers and led the team that set the LGB4 record of most floor loaded trailers worked in a singular shift with O safety incidents and 0 safety accidents
  • AA implemented a process change of increasing productivity and efficiency within the Inbound Viper Team consistently increasing process metrics exceeding previous months expectations

Maintenance / Recycle Lead & Equipment Operator

Riverside County Waste Management
Riverside, CA
09.2012 - 06.2016
  • Proficient in larger Class B/A trucks along with other heavy equipment operations including skid steer loaders, bulldozers, front-end loaders, motor graders
  • Also smaller equipment such as forklifts, reach, clamps etc
  • Obtained Hazardous recycling and disposal licenses, along with leading small teams in disposal and recycling of materials

Education

Associates -

Riverside Community College ECD
11.2024

High School graduate with diploma -

Yucaipa School District
Yucaipa, CA
06.2009

IBM Cyber Security Certificates -

Google IT Support Certificates -

Skills

  • Training delivery
  • Mentoring
  • Staff recruitment
  • Innovation management
  • Course management
  • Strong work ethic

Certification

  • IBM Cyber Security Certificates
  • Google IT Support Certificates

Timeline

Nodal Onboarding Academy Manager

Amazon
04.2024 - Current

Nodal Onboarding Academy Trainer

Amazon SC ONT5
06.2022 - 04.2024

Transportation Associate

Amazon FC SNA4
05.2021 - 06.2022

Fulfillment Associate Level 1

Amazon FC LGB4
08.2020 - 05.2021

Maintenance / Recycle Lead & Equipment Operator

Riverside County Waste Management
09.2012 - 06.2016

Associates -

Riverside Community College ECD

High School graduate with diploma -

Yucaipa School District

IBM Cyber Security Certificates -

Google IT Support Certificates -

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SCOTT MITCHELL