Scott Monroe
Bristol,CT
Summary
Experienced with technical diagnostics, repairs, and maintenance of field equipment. Utilizes effective problem-solving techniques and strong technical skills to ensure reliable service. Track record of maintaining high standards in customer service and operational efficiency.
Overview
22
22
years of professional experience
Work History
Field Service Technician
Atlantic Detroit Diesel Allison
Middletown, CT
05.2014 - Current
- Provide road service to customers including truck shops, fire departments, fire apparatus dealers, bus companies and marinas.
- Performs diagnostics, minor and major repairs on Detroit diesel, Mercedes-Benz, MTU, Volvo Penta, Volvo Industrial and Cummins engines.
- Proficient with Diagnostic Link 8, DDDL, DDRS, Cummins Insite, Cat ET, Volvo Vodia diagnostic software.
- Proficient with electronic controls, electrical systems, J1708/J1939 CAN bus, Nema2000 CAN bus systems and exhaust aftertreatment systems.
- Gained experience in fire apparatus pump controls, fire apparatus chassis electrical systems and pump testing procedures.
- Gained experience in managing jobs, parts systems, scheduling, logistics of road service.
Diesel Technician
Interstate Ford Truck Sales
Hartford, CT
04.2012 - 05.2014
- Performed heavy duty, medium, and light duty diesel engine diagnosis and repairs.
- Performed heavy duty, medium, and light duty chassis diagnosis and repairs including drivetrain, electrical and electronic control systems.
- Gained experience on Ford, Hino, Freightliner, Sterling trucks and components. Hino, Cummins, CAT, Detroit, and MBE diesel engines.
- Gained experience on Wabco, Bendix, and ABS systems.
- Certified in Hino engines and vehicle control systems.
- In process of acquiring Cummins medium duty certification.
Automotive, Diesel and Aerial Device Technician
Connecticut Light and Power
Berlin, CT
06.2008 - 02.2012
- Performed maintenance, component replacement and major rebuilding on cars, light trucks, heavy trucks, aerial devices and cranes.
- Certified in air conditioning- maintenance and repair.
- Gained experience on international engines, drivetrains, and chassis, Altec, Holan, Lift-All, Terex, Versalift, Bronto, Condor, and Elliot aerial devices.
- Hydraulic shop, machine shop, truck shop, and road service experience.
Diesel Technician
Atlantic Detroit Diesel Allison
Middletown, CT
04.2004 - 06.2008
- Heavy duty diesel engine repair, Series 60, Series 50, Series 40, Series 53, 71, 92, Mercedes Benz 900 and 4000, MTU 2000 and 4000.
- Certified in Series 50, 60 overhaul, fuel system and DDEC electronic controls.
- Certified in MBE 900, 4000 overhaul, fuel system and MTU electronics.
- Experienced in MTU 2000, 4000, overhaul, fuel system, and MTU electronics.
- Overhaul shop experience, road service including truck, marine, off highway.
Heavy Duty Truck Mechanic
Bozzuto's INC.
Cheshire, CT
01.2004 - 04.2004
- Performed truck maintenance, component replacement and major rebuilds.
- Gained experience in heating and air conditioning systems and basic electrical systems.
Education
Heavy Duty Diesel
Baran Institute of Technology
Windsor, CT01.2004
High School Diploma -
Wolcott High School
Wolcott, CT06.2002
Skills
- Problem-solving
- Troubleshooting and repair
- Positive attitude
- Customer service
- Technical troubleshooting
- Teamwork and coordination
- Electrical troubleshooting
- Fault diagnosis
- Equipment inspection
- Diagnostic testing
- Accountability and work ethic
Timeline
Field Service Technician
Atlantic Detroit Diesel Allison
05.2014 - Current
Diesel Technician
Interstate Ford Truck Sales
04.2012 - 05.2014
Automotive, Diesel and Aerial Device Technician
Connecticut Light and Power
06.2008 - 02.2012
Diesel Technician
Atlantic Detroit Diesel Allison
04.2004 - 06.2008
Heavy Duty Truck Mechanic
Bozzuto's INC.
01.2004 - 04.2004
Heavy Duty Diesel
Baran Institute of Technology
High School Diploma -
Wolcott High School