Scott Mosley
Bj's Wholesale Club
New Milford,CT
30
years of professional experience
Dedicated cashier known for exceptional customer service, attention to detail, and efficient cash handling. Consistently improves customer satisfaction through teamwork and process enhancements.
Work History
Front-End Cashier
7 Months- Processed customer transactions efficiently to ensure quick service and satisfaction.
- Assisted customers with product inquiries and provided support in locating items throughout the store.
- Collaborated with team members to streamline checkout procedures and enhance customer experience.
- Maintained accurate cash drawer through diligent monitoring and reporting of discrepancies.
Front-End and Garden Cashier
13 Years 2 Months- Assisted customers with product selections and gardening advice.
- Maintained clean and organized checkout area to enhance customer experience.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to manage inventory levels effectively.
- Trained new cashiers on operational procedures and customer service standards.
- Implemented efficient cash handling practices to minimize discrepancies.
- Handled customer inquiries, offering knowledgeable advice on gardening products and techniques for successful results.
- Reduced wait times at registers by swiftly completing transactions without sacrificing accuracy or customer service quality.
- Developed strong relationships with repeat customers, delivering exceptional service that fostered ongoing patronage.
Front-End Cashier
8 Months- Implemented best practices for handling cash and credit transactions, improving overall accuracy.
- Addressed customer concerns promptly, fostering positive relationships and repeat business opportunities.
- Conducted inventory checks at checkout to ensure availability of merchandise for customers.
- Participated in training sessions to improve product knowledge and operational efficiency at the register.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Approached every question or concern with calm and a calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Helped customers complete purchases, locate items, and join reward programs.
Bank Teller
10 Years 7 Months- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction and retention.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Trained new tellers on bank procedures, fostering a knowledgeable and competent workforce.
- Identified opportunities for improving service delivery, contributing to enhanced branch performance metrics.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Bachelor of Science - Mass Communications Or Media Studies
No Degree - Certified Nurses Aide
Skills
Quick learner
Strong work ethic
Excellent customer service
Patience and empathy
Reliability and punctuality
Professional appearance
Checkout efficiency
Credit card transactions
Point-of-sale system operation
Cleanliness and hygiene
Timeline
Front-End Cashier
Bj's Wholesale Club
10.2025 - 05.2026Read More
Front-End and Garden Cashier
The Home Depot Inc
07.2012 - 09.2025Read More
Front-End Cashier
The Big Y
09.2007 - 05.2008Read More
Bank Teller
Union Savings Bank
06.1996 - 01.2007Read More
Naugatuck Valley Community College
No Degree from Certified Nurses Aide
Read More
Sacred Heart University
Bachelor of Science from Mass Communications Or Media Studies
Read More