Desired Job Title
Director of Amusements ManagerCustomer Service ManagerEvent PlannerGeneral ManagerWork Type
Contract WorkFull TimeLocation Preference
On-SiteHybridLocation: Philadelphia, PA
Open to relocation: No
Scott Mott
Knightdale,NC
Work Preference
Summary
Senior level professional relocating in near future seeks position in fast-paced environment with dynamic team, event and facility management opportunities. Passionate about creativity and progress. Open to hybrid or on-site work environment with potential travel opportunities.
Overview
2027
2027
years of professional experience
Work History
Director of Amusements
City of Raleigh
Raleigh, NC
02.2017 - Current
- Spearheaded the development and launch of new products, technologies and services, including a new amusement experience and enhancement of existing attractions.
- Developed and executed the department's most successful holiday event, increasing revenue by 300%.
- Oversight of all operations, events and personnel within the amusements division.
- Facility management of the most recognized park in the city system, with over 1,000,000 visitors annually.
- Project management and oversight of major infrastructure project.
- Management of lease and vendor relationship for cafe services.
- Developed and modified SOP, EAP, training manuals and other operations documents.
- Supervised and recruited senior management, mid-level management and over 100 front-line team members.
- Provided leadership guidance and mentoring to high school and college employees as well as senior and front line management.
- Directed the organization's daily operations, developing policies and procedures to ensure compliance with applicable laws and regulations.
- Oversaw budget management processes for an approximately $2 million budget, ensuring fiscal responsibility and alignment with departmental goals.
- Negotiated agreements with external partners and public organizations such as contractors or consultants through RFPs, RFQs, contracts.
- Collaborated with other senior leadership to set long-term objectives for the organization.
- Reviewed internal reports and identified areas of risk as well as potential cost savings.
- Promoted a culture of innovation, encouraging staff to contribute ideas and lead projects
- Curation and restoration oversight for multiple historic attractions and sites.
Supervisor - Wardrobe Department
Universal Orlando
Orlando, FL
2015 - 01.2017
- Back-of-house supervision of multiple teams at one of the world's premiere theme parks.
- Supervised daily operations, enhancing team performance in fast-paced environment.
- Developed strategies to improve team performance and productivity.
- Conducted regular performance evaluations and provided constructive feedback.
- Collaborated with management on strategic initiatives, driving improvements in operational effectiveness.
- Represented department on division-wide safety committee, ensuring compliance with safety protocols and delivering training on various topics.
Recreation Supervisor
The Walt Disney Company
Lake Buena Vista, Florida
2008 - 2015
- Supervision of Children's Activity programs at multiple premiere resorts, offering traditional poolside activities, in addition to unique offerings such as pirate cruises, tea parties with Alice and the Mad Hatter, birthday parties with princesses, and resort-wide special events.
- Developed engaging recreation programs for diverse guest experiences. Completely reimagined pirate cruise voyage for kids, including script, prop, and game development.
- Coordinated with multiple departments to enhance guest experience during programs and events.
- Supervised staff at multiple resorts, prioritizing safety and promoting guest satisfaction.
- Created unique team building activities to strengthen staff cohesion and engagement.
- Selected to represent department in resort wide diversity committee meetings to promote inclusivity.
- During this time frame, was also involved in a one-year temporary assignment in guest services at the park as well as two years in sales and operations for the Disney Vacation Club.
Camp Assistant Director, Teacher, Coach
Multiple Schools
Long Island, NY
2004 - 2007
Education
Master of Arts - Liberal Studies
Stony Brook University
Stony Brook, NYBachelor of Science - Elementary Education
University of Delaware
NewarkSkills
- Event management
- Project management
- Budget oversight
- Operational leadership
- Compliance assurance
- Customer engagement
- Partnership Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Amusements
City of Raleigh
02.2017 - Current
Supervisor - Wardrobe Department
Universal Orlando
2015 - 01.2017
Recreation Supervisor
The Walt Disney Company
2008 - 2015
Camp Assistant Director, Teacher, Coach
Multiple Schools
2004 - 2007
Master of Arts - Liberal Studies
Stony Brook University
Bachelor of Science - Elementary Education
University of Delaware