SCOTT MURRY
Ashland,NH
Summary
Resourceful HVAC professional with a strong background in system diagnostics and preventive maintenance. Known for efficiently identifying and resolving issues, enhancing customer satisfaction through effective communication and teamwork and delivering high sales percentages. Committed to delivering high-quality service and sustainable energy solutions.
Overview
1
1
Certification
11
11
years of professional experience
Work History
HVAC Service Technician and Sales
Wirenut
Colorado Springs, Colorado
03.2025 - Current
- Diagnosed HVAC system issues using advanced testing equipment.
- Repaired heating and cooling systems efficiently and accurately.
- Performed routine maintenance on HVAC units to ensure optimal performance.
- Conducted in-home consultations to assess customer needs and preferences.
- Developed and maintained strong relationships with existing and potential clients.
- Scheduled appointments and met with potential clients in homes, listened to needs, answered questions and pinpointed best solutions through consultative sales approach.
- Built customer rapport to sell right products and services to confident and informed buyers and negotiated and closed sales.
Managing Director
Costa Vida
Colorado Springs, CO
01.2022 - 09.2024
- Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
- Conducted financial analysis of the business operations to identify areas for improvement and cost savings.
Restaurant Manager
The Morrison Inn
Morrison, CO
03.2016 - 07.2022
- Managed daily operations and processes, including reservations, budgeting and forecasting
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction
Education
Associate of Science - Aerospace Engineering
Embry-Riddle Aeronautical University
Daytona Beach, FL05-2008
Corporal -
United States Marine Corps
01-2006
Skills
- HVAC and refrigeration systems
- HVAC installation and maintenance
- HVAC Sales and Comfort Advisor
- A/C/Heat troubleshooting and repair
- Customer service best practices
- System diagnostics
- Systems implementation
- Customer relationship management
- Operations Management
- Onboarding and training
- Technical troubleshooting
- Gas furnaces
- EPA regulations
- Code compliance
- Licensed refrigeration technician
Certification
- Corporal Marines E-4, United States Marine Corps, 01/2006
EPA 608 Certification
Mech 4 Journeyman Certification
Mech 4 Carbon Monoxide Detection Instrument Proficiency Certification
Mech 4 Combustible Gas Instrument Detection Proficiency Certification
Timeline
HVAC Service Technician and Sales
Wirenut
03.2025 - Current
Managing Director
Costa Vida
01.2022 - 09.2024
Restaurant Manager
The Morrison Inn
03.2016 - 07.2022
Associate of Science - Aerospace Engineering
Embry-Riddle Aeronautical University
Corporal -
United States Marine Corps