Experienced with managing shop operations and team supervision. Utilizes strategic planning to improve operational efficiency and customer satisfaction. Track record of effective inventory control and staff development.
Overview
9
9
years of professional experience
Work History
Shop Manager
Gulf Coast Aluminum
07.2021 - Current
Supervised day-to-day operations of a high-volume aluminum fabrication shop, ensuring efficiency, safety, and product quality.
Streamlined inventory and material handling processes, cutting supply costs through better vendor negotiations and order tracking.
Oversee multiple field crews and their weekly projects. From walking through engineering in the beginning stages, all the way to the final touches insuring customer satisfaction.
Collaborating with Project Managers during and immediately after the sale of a job to insure it is efficiently engineered. Making the ordering of material but also the building stage as easy as possible.
.
Assistant Manager
Jersey Mikes
01.2016 - 07.2021
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Trained new hires on food prep, safety protocols, and customer service standards, resulting in faster onboarding and improved team performance.
Education
High School Diploma -
Urbana High School
Urbana, MD
05-2017
Skills
Customer service
Employee management
Health and safety
Invoicing
Store operations
Budget adherence
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shop Manager
Gulf Coast Aluminum
07.2021 - Current
Assistant Manager
Jersey Mikes
01.2016 - 07.2021
High School Diploma -
Urbana High School
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