Scott Nguyen

• Understand customer needs and suggest appropriate solutions by asking open-ended questions, listening carefully, and outlining the product features.

• Manage entire sales cycle from prospecting to demoing to finalizing sale and processing.

• Worked with cross-functional team members to ensure a smooth customer experience and successful project delivery.

• Created territory plan to reach annual quotas by making 150+ outbound calls per week to new prospects, currently pipeline, and closed lost prospects.

• Created personalized reporting to use in cadences consisting of personalized emails and calls.

• Top 3 team performer throughout 2022.

• Completed call reviews with team members, training courses, and team call reviews to improve self development as an Account Executive.

• Contact potential customers through cold calls & emails with self-generated territory reports.

• Work cross functionally with different teams such as account executives, support, customer success, implementation and professional services.

• Manage entire sales cycle from personal outreach and partnership projects.

• Create detailed business plans to facilitate the attainment of goals and quotas.

• Remain in frequent contact with schools, government offices, healthcare offices to understand and solve their needs.

• Unearth new sales opportunities through networking and turn them into long term partnerships.

• Weekly quota checks, monitoring team progress.

• Trainer for team and new employees monthly on lead generation.

• Constant progress checks to ensure quality services.

• Communication among multiple store fronts and management teams.

• Relationship maintenance between management, employees and leads.

• Strategize action plans to prospect leads.

• Weekly quota checks, monitoring team progress.

• Trainer for team and new employees.

• Relationship maintenance between management, employees and leads.