SCOTT NICOL
Hazel Park
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Adept in using key performance indicators to enhance productivity and achieve organizational goals.
Overview
11
11
years of professional experience
Work History
Solutions Engineer
Dealer Inspire/Cars Commerce
05.2022 - 11.2023
- Developed customized software solutions to enhance client engagement and optimize digital marketing strategies.
- Collaborated with cross-functional teams to identify customer requirements and deliver tailored technology solutions.
- Analyzed client feedback to refine product offerings, driving continuous improvement in service delivery.
- Managed over 20 cases per day with higher volume days closing close to 35 per day.
Performance Manager
Cars Commerce
11.2022 - 03.2025
- Facilitated regular performance reviews, fostering accountability and continuous improvement for dealerships
- Developed and implemented key performance indicators to track specific dealership objectives and goals
- Managed over $125k in revenue monthly while reaching or exceeding quarterly KPI goals
- Promoted a culture of accountability by reinforcing performance expectations and ensuring timely follow-up on action items.
Producer
WGN Radio
11.2019 - 05.2023
- Multitasking a live radio show, editing interviews for podcasts, sending show to break on time, screening calls and texts to put on-air, greeting in-studio guests at security, while contributing when needed for content purposes.
- Collaborated with marketing teams to develop promotional strategies that increased program visibility.
- Coordinated scheduling and logistics for on-air talent, ensuring seamless show execution.
- Produced engaging content for live broadcasts, enhancing listener experience and audience engagement.
News Stringer
WLBK-AM 1360 Radio
08.2017 - Current
- Covered DeKalb area City Council, Trials, and County Board meetings for news updates.
- Wrote, recorded, and produced news stories for radio broadcasts.
Manager/Bartender
Golf Operations
05.2017 - 10.2019
- Duties included opening or closing golf course, preparing customers food and beverages while pulling up golf carts.
- Customer service included dealing with complaints and unruly people by diffusing situation.
- Food Sanitations certified
Building Manager
Romeoville Park District
07.2015 - 01.2018
- In charge of building activities past 5 pm on weekdays and all day on weekends.
- Ensure room rentals were satisfactory for use.
- CPR and AED certified
Student Production Assistant/Football Video Coach Manager
Huskie Vision
01.2018 - 12.2018
- Play-by-Play commentator for IHSA Super-Sectionals 2018-2019.
- Camera operator for IHSA and NIU Sporting events, including Men’s and Women’s Basketball, Volleyball, and Wrestling.
- Camera operator for NIU Football practice, and home and away games for team to review in film session’s.
- Reported to Head Video Coach before and after practice to ensure camera equipment was setup and functioning.
Font Coordinator
Huskie Vision
12.2018 - 04.2023
- Developed graphics for NIU Athletic events, including Men’s and Women’s Basketball, and Volleyball.
- Mastered Xpression, and Avid to create graphics and video’s for ESPN3 and ESPN+ broadcasts.
- Coordinated project timelines and schedules to ensure efficient workflow and resource allocation.
- Trained new staff on operational protocols, enhancing team performance and service delivery standards.
- Developed and maintained comprehensive documentation for internal processes and procedures.
Technical Director
Kane County Cougars
04.2019 - 09.2023
- Controlled video board for every home Kane County Cougar game.
- Oversaw development of advanced analytics tools to enhance team performance and fan engagement.
- Created, Hosted, and Produced ‘Beyond the Shift’ weekly podcast with Kane County Cougar players, featured on Spotify.
Education
Bachelor of Science - Journalism/Communications
Northern Illinois University
DeKalb, Ill., United States12-2018
Skills
- Deadline management
- Client relations
- Performance analysis
- Data interpretation
- Strategic thinking
- Sales support
- Software troubleshooting
- Time management
- Multitasking Abilities
- Excellent communication
- Organizational skills
Accomplishments
- Director's Award for Q4 FY '24 for increasing revenue of one account by over $20k
Timeline
Performance Manager
Cars Commerce
11.2022 - 03.2025
Solutions Engineer
Dealer Inspire/Cars Commerce
05.2022 - 11.2023
Producer
WGN Radio
11.2019 - 05.2023
Technical Director
Kane County Cougars
04.2019 - 09.2023
Font Coordinator
Huskie Vision
12.2018 - 04.2023
Student Production Assistant/Football Video Coach Manager
Huskie Vision
01.2018 - 12.2018
News Stringer
WLBK-AM 1360 Radio
08.2017 - Current
Manager/Bartender
Golf Operations
05.2017 - 10.2019
Building Manager
Romeoville Park District
07.2015 - 01.2018
Bachelor of Science - Journalism/Communications
Northern Illinois University
Awards and Accomplishments
2016 Northern Star Reporter of the year, Northern Star, DeKalb, IL, 2016., 2017 Northern Star Editor of the year, Northern Star, DeKalb, IL, 2017., 2019 & 2020 Font Coordinator of the Year