Scott Noble
West Point,UT
Summary
Experienced senior IT manager with a strong background in leading diverse teams and overseeing large-scale IT infrastructure projects across various industries. Possesses exceptional communication, leadership, and problem-solving skills. Successful track record in implementing innovative solutions, optimizing system performance, and driving strategic initiatives to improve operational efficiency and cost savings. Known for demonstrating empathy, emotional intelligence, and the ability to resolve conflicts and negotiate favorable outcomes effectively.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior IT Manager Systems Engineering / Data Centers
Canon Business Process Services
06.2018 - 07.2024
- Managed server teams and data centers across New York, Pennsylvania, and Utah
- Core infrastructure focused on Microsoft products such as Azure, Active Directory, O365, Teams, SharePoint, Single Sign On integration with 3rd party applications, and VMWare Horizons
- Included in security evaluations and trusted with implementing projects to enhance company’s security posture
- Highly proficient in incident, change, and problem management practices, ensuring smooth operations and minimizing disruptions
- Led email migration from IBM Lotus Notes to Microsoft Exchange, completing project in one weekend, showcasing problem-solving and project management abilities
- Deployed Microsoft Teams for entire corporate staff within one week during COVID-19 pandemic, enabling seamless communication
- Developed Server Lifecycle Management Program, automating replacement planning and exploring migration options
- Migrated data for multiple departments from on-premise hardware to Microsoft SharePoint, ensuring intact data structures and access control, emphasizing attention to detail and technical expertise. This resulted in cost savings from not having to purchase replacement hardware often costing more than $20,000 each
- Oversaw site renovations in Utah, including reallocating space for data center, upgrading fire extinguishing systems, rewiring electrical circuits, and installing new UPS system and generator. This resulted in better workflow for business unit and cost savings in energy consumption for data center to be realized in future
- Maintained vendor relationships and pursued new service providers to optimize costs and streamline operations
- Developed and evaluated Requests for Proposals (RFPs), ensuring the accurate and timely delivery of products and services while negotiating favorable contract terms
- Saved in excess of $25,000 in FY 2024
North America Command Center Operations Manager
Unisys Inc.
04.2014 - 06.2018
- Led a team of 50+ across Level I Mainframe Operations, Level I and II Network Operations, Level II Windows, and client-dedicated teams
- Expanded the organization from 40 to 50+ staff by demonstrating cost-saving efficiencies
- Collaborated with peers and directors to maximize profit margins and support 70+ clients 24/7/365
- Instituted cross-training for staff, enhancing skill sets and eliminating single points of failure
- Promoted decentralized staffing, enabling remote work for higher-skilled staff
Windows Server Operations Group Manager
Unisys Inc. (at Eli Lilly and Company)
12.2003 - 04.2014
- Managed over 3900 Windows servers across three continents for 14,000+ users in an FDA-regulated environment
- Mentored a team of 14 onshore and 17 offshore analysts, maintaining 98%+ SLA compliance
- Implemented the Continuous Service Improvement and Innovation Program (CSIIP) for process enhancements using the principles of SMART
- Led a successful offshore pilot project to transition support functions and evaluate cost-saving opportunities
- Reviewed and ensured accuracy of documentation for compliance with corporate governance
Education
Associate of Applied Science - Computer Information Systems
Remington College
Colorado Springs01.2002
Associate of Applied Science - Medical Technology
US Army Academy of Health Sciences/Geo. Wash. Univ
San Antonio, TX01.1996
Medical Laboratory Technology -
US Army Academy of Health Sciences
San Antonio01.1988
Skills
- Analytical and Strategic Thinking
- Business Impact Analysis and Disaster Recovery
- Conflict Resolution and Negotiation
- Continuous Improvement
- Diligence
- Documentation Management
- Excellent Communication
- IT Asset Management and Procurement
- IT Compliance and Change Management
- Project Coordination
- Team Development and Collaboration
- Vendor Management
Certification
- United States Government DoD Security Clearance Level – Secret (2017)
- Microsoft Certified Technical Specialist (MCTS) - July 2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Senior IT Manager Systems Engineering / Data Centers
Canon Business Process Services
06.2018 - 07.2024
North America Command Center Operations Manager
Unisys Inc.
04.2014 - 06.2018
Windows Server Operations Group Manager
Unisys Inc. (at Eli Lilly and Company)
12.2003 - 04.2014
- United States Government DoD Security Clearance Level – Secret (2017)
- Microsoft Certified Technical Specialist (MCTS) - July 2008
Associate of Applied Science - Computer Information Systems
Remington College
Associate of Applied Science - Medical Technology
US Army Academy of Health Sciences/Geo. Wash. Univ
Medical Laboratory Technology -
US Army Academy of Health Sciences
Similar Profiles
Katelyn GintherKatelyn Ginther
Human Resources Recruiter at Canon Business Process ServicesHuman Resources Recruiter at Canon Business Process Services
Irma HerreraIrma Herrera
Customer Service Representative at Canon Business Process Services/Liberty MutualCustomer Service Representative at Canon Business Process Services/Liberty Mutual
April GaetaApril Gaeta
Receptionist /Office Assistant at Canon Business Process ServicesReceptionist /Office Assistant at Canon Business Process Services