Goal-oriented office dispatch manager and independent contractor with a keen eye for accuracy. Known for being a problem solver in owner/operator procedures. Trained in payroll, accounts payable, accounts receivable, and GPS tablet software systems.
Overview
7
7
years of professional experience
Work History
Independent Contract Driver
DoorDash
San Francisco, CA
06.2021 - Current
As a top Door Dasher, I have delivered over 1000 orders throughout the five burroughs using the Door Dash app and my own vehicle.
Maintained telephone contact with Door Dash and customers to receive delivery instructions.
Independent Contractor
F14 And Bex
New York, NY
11.2019 - 06.2021
I was licensed and bonded through a contract with Walgreens and Rite Aid pharmacies to deliver pharmaceuticals within the Queens, New York area. At the height of Covid19, I was also contracted out to deliver luggage to and from LaGuardia Airport and JFK International Airport.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Dispatch Manager
Four Ones Car Service
Kew Gardens, NY
09.2015 - 11.2019
Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for promotion, demotion or reclassification to meet staffing requirements.
Trained all clock drivers and owner operators on IOMNI navigation software.
Education
GED -
Elmira High School
Elmira, NY
Skills
Credit and Cash Transaction
Following Regulations
MS Office
Expense Reporting
Interpreting GPS and IOMNI navigation software
Performing book outs for drivers at the end of their respective shifts