Dedicated community professional with 20 years of experience in public service, nonprofit operations, and environmental fieldwork. Expertise in conducting interviews, reviewing applications, and coordinating services to support community needs. Personal experience navigating post-disaster recovery informs a commitment to helping Hawaiʻi Island residents access resources and achieve recovery with dignity.
Overview
12
12
years of professional experience
Work History
Guest Relations & Event Kitchen Management
HAWAIIAN VANILLA COMPANY
Paʻauilo, Hawaiʻi
02.2023 - Current
Coordinated guest bookings, delivering welcoming and responsive service to enhance visitor experience.
Supported daily food service and special events, ensuring seamless service for up to 60 guests daily.
Respond to guest questions and concerns, communicate relevant information to team members, and help resolve service issues.
Tracked inventory and placed orders while maintaining operational records to ensure efficient kitchen management.
Track inventory, place orders, and maintain operational records using digital systems.
Prepare end-of-day reports, including incident and financial information.
Adoptions Coordinator
HAWAIʻI ISLAND HUMANE SOCIETY
Keaʻau, Hawaiʻi
03.2021 - 01.2023
Conducted interviews, communicated with applicants, coordinated follow-up, and scheduled adoption appointments.
Conducted interviews and coordinated follow-up with applicants, scheduling adoption appointments to facilitate timely adoptions.
Reviewed adoption applications and assessed information against established adoption criteria.
Coordinated with veterinary, animal behavior, and volunteer teams to ensure optimal care and support for over 100 animals awaiting adoption.
Maintained information and tracked adoption activity using Excel, Google Sheets, Google Calendar, and Shelterluv.
Supported adoption events and community outreach activities to promote pet adoption and engage the local community.
Balanced multiple applications, appointments, and time-sensitive needs while maintaining clear communication with applicants and colleagues.
Bar Manager & Lead Event Bartender
CAPULET RESTAURANT & EVENT SPACE
New Orleans, Louisiana
10.2018 - 11.2021
Coordinated bar operations and service for weddings, private events, and restaurant to ensure seamless guest experiences.
Supervised service across two bars, facilitating staff training and daily coordination to uphold service standards.
Worked directly with clients and event teams to respond to changing needs and maintain organized service.
Collaborated with clients and event teams to adapt to changing needs, ensuring organized and efficient service delivery.
Managed competing priorities in a fast-paced environment while maintaining a professional, service-oriented approach.
Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
Site Inspector
ALL-SITES ENVIRONMENTAL
New Orleans, Louisiana
01.2015 - 12.2020
Managed fieldwork, documentation, and reporting responsibilities with attention to detail.
Analyzed historical land-use information to inform site visit strategies.
Drafted initial reports based on research and field observations.
Compiled initial reports integrating research findings and field observations.
Scheduled environmental site assessments with property managers and other contacts.
Oversaw fieldwork and documentation processes, ensuring accuracy and thoroughness in reporting.