Scott Petersen
Mason City,IA
Summary
Experienced Operations Manager and talented leader with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Coach/Ops Manager
Walmart
08.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
HVAC Technician
North Central Mechanical Services
04.2023 - 08.2023
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Traveled to job sites for both scheduled and emergency appointments.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Infantry Squad Leader
US Army
08.2020 - 05.2023
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Supervised and led squad of 12 soldiers, setting high standard of efficiency, loyalty and integrity.
- Maintained 100% accountability of assigned equipment worth more than $ 250,000
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
Infantry Team Leader
US Army
01.2016 - 08.2020
- Coordinated with other military branches to execute operations.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Conducted reconnaissance operations to gather intelligence on enemy positions.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
- Maintained 100% accountability of assigned equipment worth more than $5,000,000
Education
High School Diploma -
Morse High School
Bath, ME06.2015
Skills
- Team Leadership
- Telecommunications
- Training Development
- Industry Trends
- Project Management
- Time Management
- Risk Assessment
Certification
- HVAC Service Protocol, Total Tech - 2022
- EPA Universal - 2022
Timeline
Coach/Ops Manager
Walmart
08.2023 - Current
HVAC Technician
North Central Mechanical Services
04.2023 - 08.2023
Infantry Squad Leader
US Army
08.2020 - 05.2023
Infantry Team Leader
US Army
01.2016 - 08.2020
High School Diploma -
Morse High School
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