Summary
Overview
Work History
Education
Skills
Timeline
Generic

Scott Phelan

Taunton,MA

Summary

Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.

Overview

9
9
years of professional experience

Work History

Field Technician

Prestige Vending
01.2024 - Current
  • Perform troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
  • Deliver high-quality work by diligently following standard operating procedures.
  • Identify potential problems and prevent equipment failure through performing regular equipment inspections.
  • Enact successful repairs by applying technical skills and operations knowledge.

Service Technician

Herb Chambers Lexus
07.2015 - 01.2024
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to service writers.
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Evaluated systems according to predetermined checklist and noted issues.

Education

High School Diploma -

Pembroke High School
Pembroke, MA
06.2012

Skills

  • Preventive Maintenance
  • Work Documentation
  • Troubleshooting skills
  • Time tracking
  • Quality Assurance
  • Hand tool expertise
  • Equipment Inspection
  • Customer Service

Timeline

Field Technician

Prestige Vending
01.2024 - Current

Service Technician

Herb Chambers Lexus
07.2015 - 01.2024

High School Diploma -

Pembroke High School
Scott Phelan