Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Scott robinson

Boca Raton

Summary

Dynamic sales representative with strong customer service and relationship-building skills. Expertise in analyzing customer feedback and implementing strategies to enhance satisfaction and drive sales growth.

Overview

24
24
years of professional experience
1
1
Language

Work History

Sales Representative

Toyota of Deerfield Beach
Deerfield Beach, FL
05.2024 - 06.2026
  • Developed strong customer relationships through effective communication and product knowledge.
  • Conducted vehicle presentations, highlighting features to enhance customer understanding and engagement.
  • Utilized CRM software to track leads and manage follow-ups, ensuring timely responses to customer inquiries.
  • Collaborated with management on sales strategies to improve team performance and meet dealership goals.
  • Analyzed customer feedback to identify trends and implement improvements in service delivery.
  • Participated in promotional events, driving brand awareness and generating leads within the community.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.

Sales Representative

Lou Bachrodt Chevrolet
Coconut Creek, FL
09.2022 - 04.2024
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales opportunities.
  • Provided training and mentorship to new sales staff, fostering a collaborative learning environment.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Sales Representative

GMC Delray Beach
Delray Beach, FL
05.2020 - 06.2022
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Implemented CRM tools to track customer interactions and sales progress.
  • Boosted team morale and productivity by leading weekly sales strategy meetings.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Sales Representative

Off Lease Only Lauderhill
North Lauderhill Florida
11.2017 - 03.2020
  • Enhanced customer satisfaction by providing comprehensive product demonstrations.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Streamlined sales process, reducing time from lead to close.
  • Set and achieved company defined sales goals.
  • Selected correct products based on customer needs, product specifications and applicable regulations.

Sales Representative

Dodge of Petaluma CA
Petaluma, CA
03.2015 - 01.2017
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Identified and tapped into new markets, significantly expanding customer base.
  • Collaborated with marketing department to align sales strategies with new campaigns.
  • Conducted detailed market analysis to guide development of sales strategies.

Chef /Owner Odettes Food Truck

Odette Robinson
Puerto Vallarta Mexico
09.2002 - 02.2015

Purchased items to be cooked

Cooked items to be served

Prepped food for next day

Drove truck to and from different events

Served the food that was made to the clients

Education

High School Diploma -

Riordan HS
San Francisco, CA

Associate of Science - Broadcast Journalism

University of Hawaii At Manoa
Honolulu, HI
05-1983

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Product and service knowledge
  • Contract negotiations

Languages

Spanish
Professional Working

Timeline

Sales Representative

Toyota of Deerfield Beach
05.2024 - 06.2026

Sales Representative

Lou Bachrodt Chevrolet
09.2022 - 04.2024

Sales Representative

GMC Delray Beach
05.2020 - 06.2022

Sales Representative

Off Lease Only Lauderhill
11.2017 - 03.2020

Sales Representative

Dodge of Petaluma CA
03.2015 - 01.2017

Chef /Owner Odettes Food Truck

Odette Robinson
09.2002 - 02.2015

High School Diploma -

Riordan HS

Associate of Science - Broadcast Journalism

University of Hawaii At Manoa