Scott Russell
Northbrook,IL
Summary
I am goal orientated, quick learning, fast adapting and very competitive. I am a conscientious store manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. I am a dedicated store manager with more than 10 years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales. I am very personable and respects all retail associates. I motivate employees using positive reinforcement and creative reward systems,in turn, boosting company moral and customer service.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
McDonalds
Carolstream, IL
06.2003 - 11.2009
- Assigned employees to specific duties to best meet the needs of the store.
- Counted cash drawers and made bank deposits.
- Interviewed job candidates and made staffing decisions.
- Managed staff over 64 sales associates,6 team leaders and 4 assistant managers.
- Promoted from Team Leader to Assistant Manager within 5 months.
- Reordered inventory when it dropped below predetermined levels.
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Examined merchandise to verify that it was correctly priced and displayed.
- Scheduled and led weekly store meetings for all employees.
- Reported to the district manager regarding all store and staff issues.
- Completed profit and loss performance reports.
- Conducted store inventories once per quarter.
Store Manager
Vapor4life
Northbrook, 60062, IL
06.2010 - 06.2014
- In addition to previous work experience:
- Increased profits through effective sales training and troubleshooting profit loss areas.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
- Increased sales volume by 1300% in less than 1 year opening a new store.
- Generated repeat business through exceptional customer service.
Education
High School Diploma - undefined
Bartlett High School
Bartlett, IL2004
Skills
- Mathematical aptitude
- Strategic thinker
- Detail-oriented
- Staff training and development
- Opening and closing procedures
- Customer-oriented
- Excellent customer service skills
- Hourly shift management
- POS systems
- Personnel development
- Goal-oriented
Timeline
Store Manager
Vapor4life
06.2010 - 06.2014
Assistant Store Manager
McDonalds
06.2003 - 11.2009
High School Diploma - undefined
Bartlett High School