Scott Scharff
Jacksonville,Florida
Summary
Hardworking Senior Representative gifted at providing amazing service to customers and peers. Engaging and personable to oversee business tasks and meet deadlines.
Overview
22
22
years of professional experience
Work History
Senior Representative
Better Business Bureau Serving Northeast Florida & Southeast Atlantic
03.2021 - Current
- Resolved issues through careful research and follow-up with customers.
- Interacted with customers regularly to maintain and enhance relationships.
- Answered questions quickly via email or return phone call within 24-hour period.
Shipping and Receiving Clerk
Takasago International
10.2001 - 02.2021
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
Education
Associate of Arts - Humanities
Rockland Community College
Suffern, NYSkills
- Customer Feedback
- Problem Resolution
- Air Transportation
- Outbound Calls
- Telephone Etiquette
- Customer Rapport
- Lead Follow-Up
- Sales Experience
- Skip Tracing
Timeline
Senior Representative
Better Business Bureau Serving Northeast Florida & Southeast Atlantic
03.2021 - Current
Shipping and Receiving Clerk
Takasago International
10.2001 - 02.2021
Associate of Arts - Humanities
Rockland Community College
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