Scott Schrimpf
New Berlin
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
20
20
years of professional experience
1993
1993
years of post-secondary education
Work History
Owner
GJ Tonewood LLC
New Berlin
11.2016 - Current
- Managed daily operations of tonewood production and inventory control.
- Developed business strategies to enhance customer engagement and market reach.
- Oversaw quality assurance processes for wood selection and treatment.
- Maintained machines necessary for part production.
- Maintained website for e-commerce capabilities.
- Coordinated logistics for sourcing and delivering materials to clients.
- Established relationships with suppliers to ensure consistent material quality.
- Implemented marketing initiatives to promote products in local markets.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
- Organized events such as trade shows and conferences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Field Service Technician
The OTG
Milwaukee
02.2006 - 11.2016
- Installed and maintained network and other electronics equipment at various client locations.
- Diagnosed technical issues and provided effective solutions on-site.
- Collaborated with clients to understand service needs and expectations.
- Maintained inventory of equipment and parts.
- Conducted routine inspections to ensure optimal equipment performance.
- Documented service activities and reported findings to management.
- Implemented process improvements to enhance service efficiency and quality.
- Completed all necessary paperwork for service calls in a timely manner.
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Drove and maintained company vehicle, keeping in peak condition.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Disassembled defective machines for repair or replacement of parts.
- Trained customers on equipment after installation.
- Replaced faulty parts or components following diagrams or blueprints.
- Minimized customer callbacks and equipment failure by reviewing job upon completion.
- Calibrated instruments, controls and equipment to test function and evaluate performance.
- Responded promptly to emergency service requests from clients.
- Inspected drives, motors and belts to complete comprehensive maintenance.
- Maintained equipment performance by cleaning and lubricating components.
- Adjusted functional parts of devices or control instruments according to specifications.
- Performed troubleshooting on electronic circuits and systems.
- Collaborated with other technicians to resolve complex issues quickly and efficiently.
- Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
Education
NA - Logistics And Materials Management
Lakeshore Technical College
Cleveland , WI 08.1996 - 12.1997
Sheboygan North High School
Sheboygan, WISkills
- Inventory management
- Quality assurance
- E-commerce strategies
- Vendor negotiation
- Problem solving
- Project management
- Verbal and written communication
- Team oversight
- Administrative oversight
Timeline
Owner
GJ Tonewood LLC
11.2016 - Current
Field Service Technician
The OTG
02.2006 - 11.2016
NA - Logistics And Materials Management
Lakeshore Technical College
08.1996 - 12.1997
Sheboygan North High School