Scott Seaman
Bentonville,AR
Summary
Dynamic Operations Manager with a proven track record at PATH Utility Construction and AT&T, excelling in operations oversight and team leadership. Expert in enhancing operational efficiency and employee relations, leading to significant workplace safety, quality and productivity improvements. Skilled in problem-solving and staff training, achieving high performance and retention rates.
Overview
29
29
years of professional experience
Work History
Operations Manager
PATH Utility Construction
09.2023 - Current
- Scheduled all work for in house crews and subs to meet all AT&T Due Dates.
- Trained and guided team members to maintain high productivity and performance metrics.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Implemented quality control systems to boost overall product consistency and reliability.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
Planner
AT&T
11.2022 - 09.2023
- Researched and assigned routes for all new fiber optic placement in Northwest Arkansas and Forth Smith / Van Buren for engineering to draw the jobs that are sent to construction for fiber placement.
- I assigned all of the fibers for all ASE orders and kept inventory of the fibers that were used or defective so the orders would flow smoothly from placement to turn up.
- I worked with the engineers and splicing / placing managers to overcome any roadblocks that involved fiber splicing / placing.
Engineer
AT&T
11.2012 - 11.2022
- Designed all new fiber and copper construction for new subdivisions, backbone projects, new business and ASE projects for all of NWA using OPTI and ARAMIS / WALDO.
- I was part of the implementation of ARAMIS / WALDO so I am well versed in interpreting AT&T work prints and catching potential roadblocks before construction work begins and also understanding the scope of each job so they flow smoothly once they are issued to the field crews.
- I am very familiar with all of the fiber routes in NWA in all of the cities and rural areas.
Splicing Manager / LCE
AT&T
01.2004 - 11.2012
- I was the splicing manager for all of the FTTN project in NWA / Fort Smith / Van Buren and Springfield MO. I had up to 55 technicians under me during this build. I also helped with the placing of VRADS for this build.
- I was loaned to Joplin MO for 1.5 years after the F5 tornado went through. I was in charge of all splicing and a big portion of the placing to restore service to the city of Joplin.
- I was instrumental in the testing phase of the FTTN build and developed some of the practices that were adopted in all of the Southwest region.
Installer / Cable Repair / Splicer / Fiber Splicer
AT&T
02.1996 - 11.2004
- I handled all of the business installs in Bentonville including all orders for Walmart.
- I was responsible for all of the cut copper and fiber optic cables in Bentonville.
Education
High School Diploma -
West Fork High School
West Fork, AR05-1985
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operational Efficiency
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Training
- Staff Management
- Project Management
- Operations Oversight
- Policies and procedures implementation
Timeline
Operations Manager
PATH Utility Construction
09.2023 - Current
Planner
AT&T
11.2022 - 09.2023
Engineer
AT&T
11.2012 - 11.2022
Splicing Manager / LCE
AT&T
01.2004 - 11.2012
Installer / Cable Repair / Splicer / Fiber Splicer
AT&T
02.1996 - 11.2004
High School Diploma -
West Fork High School
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