Scott Shafto
Accord,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Wine Sales Consultant
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Livonia, MI
04.2009 - Current
- Developed strong rapport with customers and created positive impression of business.
- Successfully managed and maintained large Northern Michigan territory.
- Contact new and existing customers to discuss needs
- Identify prospective customers, lead generation and conversion
Restaurant Bar Manager
Bennethums Northern Inn
Gaylord, MI
06.2006 - 04.2009
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Waitstaff
Schlang's Bavarian Inn
Gaylord, MI
06.2003 - 03.2006
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Cultivated warm relationships with regular customers.
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Education
No Degree - Business Economics
Central Michigan University
Mount Pleasant, MISkills
- Teamwork Skills
- Personalized Support
- Company Standards
- Inventory Counts
- Effective Customer Communication
- Goal-Driven
- Leadership Skills
- Training Programs
- Building Customer Loyalty
- Adaptable and Flexible
Timeline
Wine Sales Consultant
REPUBLIC NATIONAL DISTRIBUTING COMPANY
04.2009 - Current
Restaurant Bar Manager
Bennethums Northern Inn
06.2006 - 04.2009
Waitstaff
Schlang's Bavarian Inn
06.2003 - 03.2006
No Degree - Business Economics
Central Michigan University