Charlotte Market Lead overseeing market-wide operations, budget items, and department performance across a multi-manager team. Coordinates with client upper management to keep delivery on schedule and maintain service standards across the Charlotte market. Brings long-term telecommunications leadership across construction, operations, and field service.
Work History
Charlotte Market Lead
2 Years 5 Months
Hyper Networks | 11.2023 - 04.2026
Oversee 5 managers and team members weekly across the Charlotte market to keep priorities aligned.
Oversee the Charlotte market’s day-to-day operations across all departments and functional priorities. This includes all ISP new construction and rebuilds.
Direct managers and their teams to keep work moving consistently across locations and department requirements.
Coordinate closely with client upper management to support timely delivery and clear communication.
Align project coordination, construction scheduling, and city inspection coordination to keep work on track.
Support material procurement and safety compliance across field activities to maintain reliable market operations.
OSP Manager
2 Years 9 Months
Hyper Networks | 07.2020 - 04.2023
Track 5-10 weekly project updates with clients and city inspectors across OSP construction activity.
Manage day-to-day OSP construction operations across the Charlotte market.
Supervise employees daily and align job duties with field priorities.
Meet with city inspectors to kick off new projects and coordinate site requirements.
Meet with clients weekly to provide progress updates and maintain clear communication.
Enforce safety rules and regulations to support compliant field operations.
Manager
1 Year 4 Months
Comdesign | 02.2019 - 06.2020
Track 1-5 active buildouts per week to keep ISP crews aligned on commercial site priorities.
Led crews through commercial ISP buildouts, coordinating field work and day-to-day team supervision.
Built rack systems with fiber and copper cabling to support commercial business network installations.
Installed cabinets, spliced fiber, and punched down copper cables to complete structured telecom work.
Managed material and supply orders to keep field crews stocked and projects moving on schedule.
Construction Supervisior
2 Years 1 Month
Vantage Point Solutions | 10.2016 - 11.2018
Supervised multiple crews per project on the Google Fiber build, keeping field work aligned to daily construction priorities.
Coordinated conduit and vault placement on the Google Project to match field specifications and installation requirements.
Enforced safety guidelines across active crews to maintain compliant work practices throughout the build.
Scheduled field activities to keep crews moving efficiently and reduce gaps between construction phases.
Coordinated city inspections and site readiness to support timely project progression and issue resolution.
Communicated progress and field needs with project stakeholders to keep work aligned with construction expectations.
General Manager
1 Year 4 Months
Groupware Int Charlotte | 01.2015 - 05.2016
Manage 20-30 employees across installers, supervisors, administrators, and warehouse staff while keeping daily operations aligned.
Direct office workflow and project coordination across supervisors, keeping field and administrative work moving on schedule.
Supervise daily staff operations, reinforcing training expectations and accountability across the office team.
Coordinate budget oversight, material procurement, and client communication to support smooth service delivery.
Supervisor
DTT Surveillance | 2011 - 2015
Supervised daily field activity, assigned work priorities, and followed progress through completion.
Coordinated client communication to clarify job requirements, timing, and on-site expectations.
Reviewed crew readiness and work orders before dispatch to keep field operations organized.
Monitored job progress and adjusted assignments when site conditions or priorities changed.
Installed and serviced cameras, access points, door triggers and other surveillance equipment
Installer, Service Tech, Construction Supervisor
20 Years 11 Months
Time Warner Cable Charlotte | 08.1989 - 07.2010
Serve all TWC customers by troubleshooting cable, internet, and phone services and restoring connectivity efficiently.
Coordinate construction for new developments, aligning schedules, materials, and field activity to keep projects moving.
Supervise the complete rebuild of a 1,400-mile plant system, directing field work and reinforcing safety compliance.
Facilities Maintenance Worker at Federal bureau of Prison, FCI Dublin 53.36 HourlyFacilities Maintenance Worker at Federal bureau of Prison, FCI Dublin 53.36 Hourly