Scott Siegel
Canyon Lake,TX
Summary
Experienced Customer Service Representative with over 25 years of proven success in enhancing customer satisfaction and driving sales. Skilled in recommending product improvements, taking special orders, and promoting products effectively. Proficient in assisting customers with various needs such as product selection, ordering, billing, and technical support. Strong interpersonal skills used to engage customers in conversations and nurture relationships to foster profitable business opportunities.
Overview
2026
2026
years of professional experience
Work History
Texas Life Insurance
Not Employed
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Customer Service Representative
AL. Low & Associates Inc
11.1998 - 03.2025
- Recommended product, service, and billing improvements to prevent future issues.
- Generated additional revenue monthly by taking special orders in person and over the phone.
- Promoted products and services during interactions with customers, enhancing sales opportunities.
- Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
- Expedited orders and met customer demands by liaising between customers and retail buyers.
Independent Sales Representative
Mannatech
09.1993 - 10.1998
- Identified customer needs through active listening and recommended optimal products and services.
- Assisted customers with requests and inquiries to enhance satisfaction levels.
- Engaged customers in conversations using strong interpersonal skills.
- Monitored customer accounts to ensure satisfaction levels were met or exceeded.
- Nurtured customer relationships to cultivate profitable business opportunities.
Education
Bachelor of Arts -
Southwest Texas State University
12.1980
Skills
- Customer Service
- Sales
- Product Knowledge
- Interpersonal Skills
- Problem Solving
- Communication Skills
Timeline
Customer Service Representative
AL. Low & Associates Inc
11.1998 - 03.2025
Independent Sales Representative
Mannatech
09.1993 - 10.1998
Texas Life Insurance
Not Employed
Bachelor of Arts -
Southwest Texas State University