Scott Silva
Mustang,OK
Summary
Well-qualified District Manager with 12 years Oilfield experience while working on site with Wireline, Drilling Rigs, Coiled Tubing, Workover Rigs and efficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and excellence. Skilled in coordinating documentation, also have experience in SAP and Netsuite Computer Programs.
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
11
11
years of professional experience
Work History
District Manager
Nine Energy Service
Mustang, OK
10.2022 - 05.2025
- Directed operational strategies to enhance service delivery and client satisfaction across multiple locations.
- Implemented training programs for staff, improving team performance and adherence to safety protocols.
- Analyzed market trends to identify growth opportunities, driving strategic initiatives for service expansion.
- Collaborated with cross-functional teams to streamline processes, resulting in increased operational efficiency.
- Oversaw compliance with industry regulations, maintaining high standards of safety and quality assurance.
- Fostered relationships with key clients, enhancing customer loyalty and retention through personalized service approaches.
- Developed performance metrics to evaluate team effectiveness and drive continuous improvement initiatives.
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Increased district sales by implementing effective marketing strategies and fostering strong relationships with key partners.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
- Implemented new product launches effectively, ensuring staff were well-trained and inventory was strategically managed.
- Streamlined operations and reduced costs by negotiating better contracts with suppliers.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
Field Completions Specialist
Nine Energy Service
Mustang, OK
01.2021 - 10.2022
- Worked on-site with customers to ensure product success and help with identifying issues that arise.
- Gave recommended procedures and ideas to help problem identifying.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Observed packing operations to verify conformance to specifications.
- Improved team collaboration by initiating regular strategy meetings.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Implemented customer feedback system to inform product development.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Logistics Coordinator
Nine Energy Service Inc.
Yukon, OK
01.2019 - 04.2020
- Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Organized purchase and delivery of materials needed for various contracts.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Reported customer feedback to management, including any signs of customer dissatisfaction.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Maintained damaged goods records, backorder logs, and any applicable regulatory reporting.
- Generated all documentation and information required for customer shipments.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
- Tracked orders and notified customers of status or potential delays.
- Handled high-volume paperwork and collaborated with Shipping and Receiving department to resolve invoicing and shipping problems.
- Liaised between warehouse personnel and customer to facilitate account and operational needs.
- Verified accurate account invoicing through collaboration with accounting department.
- Monitored and reported on transportation costs and properly filed shipping documents.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Loaded, unloaded and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Completed various customer orders each day in warehouse setting.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Effectively operated pallet jacks and forklift equipment to receive and transport items from various warehouse locations.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Wrapped pallets in shrink wrap prior to loading.
- Used forklifts and pallet jacks to relocate products.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SAP & Netsuite to update system.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Coordinated Logistics with other districts in order to ensure that customers and or vendors needs
- Netsuite & SAP expertisewere met.
Field Completions Specialist & Warehouse Lead
Magnum Oil Tools International
Corpus Christi, TX
07.2014 - 01.2019
- Attended all safety meetings and utilized techniques learned to avoid mishaps on job.
- Used hand and power tools safely and efficiently, following all manufacturer and company directions.
- Performed manual operating and maintenance duties in compliance with company quality standards.
- Listened carefully to supervisors to understand directions and then carried out all work responsibilities efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Used coordination and planning skills to achieve results according to schedule.
- Exceeded goals through effective task prioritization and great work ethic.
- Served customers in a friendly, efficient manner following outlined steps of service.
- Verified contents of inventory loads against shipping papers.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Reviewed inventory to eliminate unnecessary expenses and provide optimal stock levels.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed physical inventory counts weekly.
- Input data in Microsoft Excel to create updated status reports for quick reference of project progress and deadlines.
- Addressed customer complaints and requests by resolution or escalation.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Coordinated, collected and maintained vendor and organizational records.
- Accurately recorded discrepancies of damaged parcels.
- Safely and securely loaded items to prevent damage during transport.
- Performed data entry and completed proper paperwork.
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Loaded, unloaded and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Completed various customer orders each day in warehouse setting.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Effectively operated pallet jacks and forklift equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Wrapped pallets in shrink wrap prior to loading.
- Used forklifts and pallet jacks to relocate products.
- Updated daily logs with regular shift activities and incident details.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Checked packages and merchandise for damage and quickly notified vendors to request replacements.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- SAP expertise
Education
High School Diploma -
Calallen High School
Corpus Christi, TX07.2014
Skills
- Spreadsheet tracking
- Operational efficiency
- Accounting principles knowledge
- Microsoft Expertise
- Company procedure adherence
- Shipping Documentation
- Deadline and scheduling management
- Training expertise
- Customer service skills
- Equipment redistribution
- Document preparation
- Data management
- Critical thinking
- Relationship-Building
- Basic math
- Inventory management procedures
- Database Management
- Inventory counts
- Order picking and processing
- Operations
- Shipping and receiving
- Equipment operation
- Systems and software programs
- Audit processes
- Inventory audits
- Inventory management
- Order fulfillment
- Warehouse safety
- Forklift safety and operation
- Training and coaching
- Customer service
- Strategic planning
- Leadership skills
- Recruiting and hiring
- Attention to detail
- Goal setting and performance metrics
- Operations management
- Customer relations
- Staff development
- Team development
- Financial management
- Decision-making
- Conflict management
- Staff management
- Policies and procedures
- Data analytics
- Revenue generation
- Business and operations analysis
- Productivity improvements
- Performance oversight
- Project planning
- Contract administration
- Team building
- Group presentations
- Sales forecasts
- District growth management
- Operational improvement
- Time management
- Performance evaluations
- Positive attitude
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Active listening
Timeline
District Manager
Nine Energy Service
10.2022 - 05.2025
Field Completions Specialist
Nine Energy Service
01.2021 - 10.2022
Logistics Coordinator
Nine Energy Service Inc.
01.2019 - 04.2020
Field Completions Specialist & Warehouse Lead
Magnum Oil Tools International
07.2014 - 01.2019
High School Diploma -
Calallen High School
Personal Information
Title: District Manager